General Manager Stretch Studio Job at Firefly Childcare New Dorset LLC in Chapel

Benefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Free food & snacks Opportunity for advancement Paid time off Profit sharing Training & development Employment Type Stretch Zone is seeking an experienced lead salesperson with a background in health and wellness to oversee sales, staff management and operations at our beautiful, new studio in Apex & Chapel Hill, NC. Founded in 2015 in Fort Lauderdale, Florida, Stretch Zone is the industry leader in offering one-on-one practitioner assisted stretching. Our locations span across the country and we continue to grow every day. If selected, the applicant must be able to complete two weeks of training where they will learn our modalities as well as how to manage a location. Job Description The Studio Assistant General Manager (AGM) is responsible for the successful operations and financial accountability of all areas of the studio, including driving studio sales and memberships. This role is comprised of 70-80% sales, and 20-30% staff management and studio operations. The AGM will orchestrate delivery of superior customer service, achievement of employees, customer satisfaction and performance relative to studio objectives. The AGM executes the implementation strategy and ongoing management of companywide standards for key operational activities, programs and goals throughout the studio. The AGM regularly communicates with the regional manager and/or studio owners as scheduled and when necessary. Operational Responsibilities Oversee day-to-day operations, assigning weekly performance goals and assuring their completion, while accomplishing your own goals Enforce all Stretch Zone corporate policies, business practices, systems and processes Provide and maintain the highest level of customer service Provide effective decision making regarding customer service issues Plan and promote special events for the studio on a monthly basis, using Stretch Zone tools for effective outreach and community involvement. Responsible for ensuring that the studio is clean, maintained and operationally sound Provide leadership, direction and support to all direct reports/employees of the studio Resolve internal staff conflicts efficiently and to the mutual benefit of those involved Skills and Qualifications Energetic, forward thinking and creative individual with high ethical standards and an appropriate professional image Above-average communication, collaboration, and delegation skills Background, certification and/or working expertise in corrective exercise, fitness, massage therapy and/or body physiology Confident in generating personal sales and training team in customer service and sales Ability to work independently and collaborate well with coworkers Good educator who is trustworthy and willing to share information and serve as a mentor Detail oriented individual who is committed to developing people; and has the ability to motivate, lead and hold employees accountable Strong working knowledge of operational procedures Strategic contributor in long and short range strategic planning Physical stamina to lift and move clients and spend up to 6-8 hours standing and performing stretches Preferred Job Qualifications Proven sales and management leadership REQUIRED! Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients Min 2-3 years of previous sales experience required Min 2-3 years of management experience required Previous management experience in the health & fitness industry strongly recommended Strong work ethic, integrity, and professional demeanor Solid verbal and written communication skills required Ability to manage client and staff concerns Confident in generating personal sales and training team in sales Strong computer skills required with knowledge of MS office programs (Excel, Word) Bachelor's degree in business or related field with 3+ years of management experience preferred Ability to work and function in a TEAM environment Flexible to work day, evening and/or weekend hours as needed Health & Fitness minded people with a passion for fitness strongly preferred Compensation & Benefits This position offers a competitive compensation including a base salary based on experience, plus commission and bonuses paid on sales and performance. Paid vacations Retirement Tremendous opportunities for career advancement and growth within the company About Stretch Zone: Stretch Zone is the world's leading source and educator for today's advanced practitioner-assisted stretching, built to provide performance enhancement modalities for health practitioners, massage therapists, trainers and athletes alike, Stretch Zone Method is a proven course of innovative stretching techniques. #J-18808-Ljbffr