Associate Market Specialist - Custom Studio 431 Job at Landscape Forms in Kalama
Landscape Forms, Kalamazoo, MI, United States
Join Landscape Forms' Studio 431 Sales team as an Associate Market Specialist, supporting business development and sales growth for custom projects. This role requires high-level communication, collaboration with internal teams and clients, and a commitment to delivering exceptional customer experiences. Working closely with our Market Specialists and Business Development Representatives, you'll manage multiple priorities, build client relationships, and drive revenue growth with a proactive, service-oriented approach. Ideal candidates are organized, ambitious, and dedicated to exceeding client expectations.
Benefits: Landscape Forms takes pride in offering a competitive benefits package including, but not limited to, insurance benefits (available your first day), 401(k), family and parenting leaves, tuition reimbursement, wellness programs, quarterly bonuses, and paid time off.
How You Contribute:
- Support the execution of the company's go-to-market strategy and estimating.
- Develop specification through our targeted list of clients within our core markets.
- Assist in maintaining ongoing relationships with targeted design firms and contractors.
- Responsible for timely response to leads and inquiries relating to business development.
- Contribute to and be accountable for the annual Studio 431 team orders and sales goals.
- Work to close orders with designated accounts.
- Develop strong knowledge of Landscape Forms business strategy and operations process .
- Lead by example, visibly and consistently employing our business principles.
- Manage Studio 431 communications from Business Development Representatives and external customers.
- Ability to follow team processes and work to enhance these processes.
- Coordinate and distribute sales support materials (i.e. sending samples to customers).
- Understand our corporate strategy, planning, principles and values.
- Problem solve and find opportunities to offer alternative solutions to customer needs and internal processes.
- Work within established timelines and budgets.
- Participate in sales and estimating activities as required outside of the responsibilities listed above.
Criteria for Success:
- Upbeat, positive, and adaptable in a fast-paced environment; creative problem-solver with a proactive, customer-focused mindset.
- Eager to learn and develop within a competitive manufacturing setting; proven self-direction with a strong customer-centric focus.
- High-level communication abilities, capable of explaining technical information to non-technical audiences; effective phone, email, and presentation skills emphasizing clarity, confidence, and precision; strong listening and follow-up capabilities.
- Excellent people skills, able to foster effective relationships and work seamlessly with cross-functional teams and external customers.
- Bachelor's degree in business or related field preferred, with 3-5 years of sales or customer service experience; strong decision-making and analytical skills; basic math proficiency and familiarity with measurement tools, construction, and installation.
Physical Requirements and Work Environment
- Ability to lift up to 50 pounds and stand, sit, or walk for up to 5 hours.
- This is a hybrid position, allowing you to work from home and in the office, you may be required to work in a noisy or hot environment and around moving machinery
Who We Are: Landscape Forms is the industry leader in integrated solutions of high-design site furniture and advanced LED lighting. For more than 50 years we have produced site furnishings that help designers and other clients achieve beautiful, functional environments that enhance the experience of outdoor space. Our secret is simple. Design, Culture, and Craft drive everything we do.