Technical Writer Job at WEMCO, Inc. in Spokane
WEMCO, Inc., Spokane, WA, US
Job Description
Company Background:
Washington Equipment Manufacturing Company, Inc. (WEMCO, Inc.) is a contract manufacturer that specializes in the design, engineering, and manufacturing of productivity-enhancing solutions, such as overhead cranes for material handling, automated aerospace tooling and parts, agricultural equipment, and custom machinery used in multiple industries around the world. WEMCO, Inc. was founded on the principles of innovative design and quality workmanship, and our founding partners have more than 70 combined years of experience as welders, fitters, engineers, and heavy machinery designers. WEMCO, Inc.’s facility is fully integrated with the capability to perform nearly all services in house. Our current capabilities include design, engineering, welding, machining, painting, assembly, testing, and installation of complex machinery. You can visit our website to view some of our work: www.wemcoinc.com
Job Purpose:
Under the supervision of the VP of Business Operations, the Technical Writer is responsible for developing, reviewing, and maintaining technical documentation that may include Operation and Maintenance (O&M) Manuals, Technical Orders (TOs), Technical Manuals (TMs), User’s Manuals, and other related technical documents. The Technical Writer will have a strong understanding of technical systems and the ability to translate complex information into clear, concise documents for both technical and non-technical audiences.
Job Responsibilities:
- Researches, documents and develops detailed O&M manuals, procedures, technical specifications, training materials, and other procedures and reports
- Authors and illustrates “how-to” operational and maintenance instructions for equipment including introductions, instructions, troubleshooting, commercial data, commissioning reports, warranty certificates and as-installed drawings
- Edits, standardizes, or revises materials prepared by other writers or personnel
- Incorporates feedback from technical staff and users to continually improve documentation quality
- Manages documentation projects, including planning, scheduling, and tracking progress to meet deadlines
- Translates complex technical information into clear and understandable language for non-technical audiences
- Researches and analyzes detailed technical processes and extracts technical information
- Translates technical processes and technical information for training packages in accordance with applicable directives and policies
- Ensures all technical documentation and training materials comply with industry standards, regulatory requirements, and company policies
- Coordinates with engineers, customer representatives, subject matter experts, vendors, customers, and technical personnel
- Prepares training manuals, materials, and hard copy documents as needed for equipment operation and maintenance education
Job Requirements:
- Ability to interpret blueprints and detailed engineering specifications
- Strict adherence to using Quality Assurance Plans and Standard Operating Procedures
- Ability to read, write, and communicate in English
- Clean driving record – as you may be required to drive a company vehicle on occasion
- Knowledge of Technical Documentation to include but not limited to Operator Manuals, and Installation Procedures
- Must demonstrate a strong work ethic and the ability to complete tasks without supervision
- Prior experience with Microsoft Office products: Excel, Word, Outlook, PowerPoint, Bluebeam or other advanced PDF software.
- A strong understanding of hydraulic, electrical and mechanical systems and components, to include testing and troubleshooting is preferred
- Strong attention to detail
- Ability to work independently and collaboratively within a team environment
- Must have, or have the ability to obtain a US Passport
Benefits:
- 401k Retirement Plan
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Supplemental insurance options through Colonial Life
- Paid Time Off
- Holiday Pay
- Employee Referral Program