Cynet Systems is hiring: Sourcing Technical Writer in Boston

We are looking for Sourcing Technical Writer for our client in Boston, MA

Job Title: Sourcing Technical Writer 

Job Location: Boston, MA

Job Type: Contract

Job Description:

Pay Range: $30.94hr - $35.94hr

• The Operational Services Division (OSD) is an oversight agency of the client, responsible for statewide procurement. 
• The agency’s Sourcing department manages more than 100 contracts that are used statewide, and also provides resources for vendors and buyers, including an online procurement application, information and training.
• OSD Category Managers are each responsible for a portfolio of related contracts, which they will manage through the contract lifespan. 
• Activities include releasing the Request for Response (RFR), reviewing and scoring bidder responses, selecting and onboarding bidders, and drafting Contract User Guides(CUG) to summarize useful information for the buyer community. 
• Once the contracts are active, buyers may be advised to execute a Statement of Work (SOW) to describe the services that will be provided for a particular project.
•  While each RFR and CUG document is for a specific contract, and is therefore unique, some of the language is boilerplate. 
• Also, all documents issued by OSD must contain certain required language, and all RFRs and CUGs should use similar language to describe common systems and processes.
• Therefore, the Category Managers use templates to create the documents. OSD intends to continue this practice, but has identified some issues. 
• The agency would like to hire  technical writers  to work with the Sourcing department to complete a review and update of the RFR, CUG and SOW templates. 
• The writers will also be responsible for the development of the RFR for two new contracts, which will solicit bidders who will provide 
• IT Telecommunications and Network Services and 
• Cellular Services and Devices.
• Currently, OSD manages contracts in the following categories, some of which have complex technical content:
• Facilities General and Office (FAC, OFF).
• FacilitiesLandscaping and Waste Reduction (LND, WMR).
• FinancialServices (FIN).
• Grocery,Clothing, and Energy (GRO, CLT, ENE.
• Health,Medical, Lab, and Public Safety (MED, PSE).
• ITEquipment and Telecommunications (ITE, ITT).
• ITSoftware and Services (ITS).
• ProfessionalServices and Sustainable Consultation (PRF, SFC).
• Trades person and Facility Maintenance, Repair, and Operations (TRD, MRO).
• Vehicle Acquisition and Vehicle Fleet Management (VEH, VFM).
• Project Description and Goals.
• Review RFR, CUG and SOW templates. 
• Problem areas include vague or unclear language, unclear technical specifications (RFR); unclear or missing necessary detail (SOW).
• Improve consistency of OSD documentation.
• Improve clarity and effectiveness of RFR’s and technical specifications.
• Improve the efficiency of the OSD Sourcing department by streamlining the writing and review process.
• Improve bidder response by posting clearer bid documents.
• Ensure accuracy of complex technical content.

Performance:

• The writers will be introduced to the 7-step strategic sourcing process, and the purpose of the department templates. The writers will work with current documents and templates and solicit feedback from Category Managers regarding desired improvements.
• Work with the Strategic Sourcing Team for two new contracts to create the RFR’s and SOW (ITS84 and ITS85).
• Create new RFR template.
• Create new CUG template.
• Create new SOW template.
• Provide guidelines for using the RFR template for specification writing.
• Create technical specifications that support project execution.
• Gather input from engineers, project managers, Strategic Sourcing Team members and other stakeholders to ensure technical accuracy.
• Review and revise existing technical documents.
• Ensure compliance with industry standards, including procurement standards and regulatory requirements.