User Experience Researcher Job at Bee Talent Solutions in Los Angeles

We are hiring a Researcher II to join our client, a global leader in video game development, publishing, and esports innovation.

As a Researcher II, you’ll join the Insights discipline – the group of researchers, analysts, data scientists, and strategists responsible for solving problems and executing analyses that enable the client to make difficult decisions with confidence.

You’ll be part of an interdisciplinary team and work closely with teams from other disciplines (designers, artists, producers, etc.) to conduct studies and analyses that will inform the features, systems, and experiences of our products.

Your applied or experimental research background coupled with your deep understanding of data will ensure that you’re an effective advocate for players and can provide strategic guidance about their wants, needs, and behaviors.

As a key member of the team, you will identify and execute research opportunities to support the development of the game across gameplay, monetization, and other areas. This role emphasizes a user researcher skill set -- including surveys, player labs, and market research.

Responsibilities:

• Partner with the leadership to craft a resonant experience on multiple platforms (PC/console)
• Design and execute surveys and player labs to generate authentic, applicable feedback
• Leverage storytelling skills to effectively share your results with designers, producers, and engineers
• Collaborate with analysts and data scientists to construct holistic, multi-modal analyses

Required Qualifications:

• BA or BS in the social sciences, marketing or a related discipline
• 4+ years of experience in user experience research, behavioral or cognitive research, or market research
• Professional experience in survey craft and player lab design
• Previous research experience on PC or console games

Desired Qualifications:

• Experience conducting market research or collaborating with market research vendors
• Experience in product design or business strategy for consumer-facing products
• Advanced capability in analysis software (SPSS, R, Excel, etc.)

It’s our policy to provide equal employment opportunity for all applicants and employees of Bee Talent Solutions. The Company makes reasonable accommodations for handicapped and disabled employees and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including, but not limited to, the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive data while employed by us and while on assignment at a customer of ours
• Communication with others, including employees and third parties such as vendors, customers (including their employees), and/or players, including minors
• Accessing our or our customer’s assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players, employees, and temporary workers

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization and within the organization of any customer to whom you may be assigned while employed by us. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.