Service Writer Job at Automotive Dealership in Parker

Service Writer
Job Description:

• Assist the service manager in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership
• Fields internal and external customer inquiries to the Service Department
• Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced
• Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
• Maintains Service Department filing and records
• Updates customer profiles using equipment, hours, or other information from the customer work orders
• Maintains accessories and supplies and prepares replacement orders
• May prepare Service Technician efficiency reports
• May process warranty and/or product improvement claims including the computation of charges, submission and follow-up

Requirements:

1 year customer service experience

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• Rotating weekends
• Weekend availability

Shift:

8 hour shift

Your Front Range Colorado John Deere dealer is Potestio Brothers Equipment, your source for new and used farm equipment, lawn care equipment, sprayers, commercial work site equipment, and all golf/sports turf products.

Join us in promoting and selling quality golf and turf equipment in a dynamic and customer-focused work environment!