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Numbers Only, Inc

Numbers Only, Inc is hiring: Technical Writer Technology/Engineering in Atlanta

Numbers Only, Inc, Atlanta, GA, United States


Job Description

Job Description

Job Summary:
We are looking for an experienced Technical Writer with a strong background in technology or engineering to join our team. The ideal candidate will possess the technical expertise to understand complex concepts and the writing skills to produce clear, concise, and engaging documentation for both technical and non-technical audiences. This role involves working closely with engineers, developers, and product teams to create high-quality documentation that supports our products and services.

Key Responsibilities:

  1. Documentation Development:
    • Create, update, and maintain technical documents, including user guides, installation manuals, system specifications, release notes, and troubleshooting guides.
    • Produce API documentation, technical white papers, and engineering specifications.
  2. Technical Collaboration:
    • Work with engineers, developers, and subject matter experts (SMEs) to understand technical details and gather the necessary information.
    • Translate complex technical information into accessible language for various audiences.
  3. Content Organization and Management:
    • Organize content in a logical and structured manner to enhance readability and usability.
    • Manage version control for documentation and ensure updates are made in a timely manner.
  4. Standards and Consistency:
    • Ensure all documentation adheres to company standards, branding, and style guidelines.
    • Maintain consistency in terminology, formatting, and tone across all documentation.
  5. Tool Proficiency:
    • Use tools such as Confluence, MadCap Flare, Adobe Suite, Markdown editors, or other technical writing platforms to create and manage content.
    • Work with diagramming tools (e.g., Visio, Lucidchart) to create technical illustrations or workflows as needed.
  6. Quality Assurance:
    • Review and edit content for clarity, accuracy, and technical correctness.
    • Test and validate written procedures by collaborating with developers or using provided systems.

Qualifications:

  • Education:
    • Bachelor's degree in Technical Writing, Engineering, Computer Science, or a related technical field.
  • Experience:
    • 3+ years of experience as a Technical Writer in a technical domain such as software development, engineering, or IT.
    • Proven ability to document technical subjects, such as software systems, engineering processes, or technical products.
  • Technical Knowledge:
    • Familiarity with software development life cycles, programming languages, or engineering concepts.
    • Basic understanding of APIs, system architecture, or hardware is highly desirable.
  • Skills:
    • Exceptional writing, editing, and communication skills.
    • Ability to work effectively in cross-functional teams and manage multiple projects.
    • Proficiency with documentation tools and diagramming software.

Preferred:

  • Experience with Agile or DevOps environments.
  • Familiarity with version control systems like Git.
  • Knowledge of emerging technologies or trends in engineering or software development.