Go-Staff
Service Writer/Dispatch Job at Go-Staff in San Diego
Go-Staff, San Diego, CA, US
Job Description
Job DescriptionCompany Description
We are a full-service staffing agency seeking an experienced Service Writer/Advisor for our client. In this role, you will serve as the essential link between customers and repair technicians, ensuring that all work orders are processed accurately and efficiently while promoting a positive image of the company.
Key Responsibilities:
- Customer Interaction: Answer incoming calls and warmly greet walk-in customers in the Service Department.
- Appointment Scheduling: Schedule service appointments and collect customer and vehicle information prior to their arrival.
- Repair Order Management: Prepare, open, maintain, and close repair orders; document customer vehicle problems clearly and accurately.
- Service Recommendations: Refer to service history and inspect vehicles to recommend additional services as needed.
- Quoting Repairs: Provide customers with comprehensive and accurate quotes, including repair timelines, and obtain pre-approval for any changes.
- Customer Communication: Update customers on the status of repairs and explain all charges clearly.
- Follow-Up Program: Maintain a follow-up program for service repairs and inform customers about parts ordered for warranty repairs.
- Dispatch Coordination: Work with technicians to coordinate dispatching and ensure timely service delivery.
Qualifications:
- Experience: Minimum of 1 year in Heavy Truck, Diesel, or Automotive Service Writing; preferred.
- Technical Skills: Familiarity with Mitchell Heavy-Duty Shop Management System or Fullbay is a plus.
- Communication Skills: Strong listening and communication abilities to assist customers professionally.
- Organizational Skills: Ability to multitask and manage workload effectively in an unsupervised environment.
Benefits:
- Competitive Pay: $22.00 - $28.00 per hour
- Health Insurance
- Dental & Vision Insurance
- Life Insurance
- 401(k) Plan
- Paid Time Off
Work Schedule:
- Monday to Friday
- 8-hour shifts with potential weekend availability
- 40 hours per week
How to Apply:
All applicants are recruited and hired through Go-Staff Inc. To expedite the process, please visit www.go-staff.com and select "SD Admin" for branch location. An experienced recruiter will reach out to schedule an interview at your earliest convenience.
Go-Staff, Inc. is an equal opportunity employer. All decisions regarding recruiting, screening, hiring, training, promotion, transfer, pay, training, benefits and other conditions of employment will be made based on valid job qualifications and business reasons. All such decisions will be made without discrimination due to any characteristic or condition (including, but not limited to, criminal history) protected by federal, state, or local law
Go-Staff, Inc. is a family owned and operated full-service staffing company serving all of Southern California. We excel at placing job seekers in positions that are right for them, and we help employers in a wide variety of fields find talented employees that meet their needs.
We have a remarkably high success rate in placing the right person in the right job. What’s our secret? We go out of our way to make personal connections.
Building Relationships That Sustain Productivity
We are not your everyday employment agency, we develop lasting personal relationships with our job candidates. In fact, we treat them like our own employees. This provides insight into our talent pool that goes far deeper than the information we gather from resumes. We also create bonds with staffing and hiring managers to help us get to know each company’s unique culture.
Our hands-on approach increases productivity for everyone. Employers trim operational costs and reduce staff turnover by locating employees that accurately match their business requirements. Job candidates build stronger careers by receiving reliable job placements and constructive personal support.
Matching Talent to Job Requirements – Every Time
At Go-Staff, our highly personalized solution eliminates the frustrations associated with traditional temp services or employment agencies. Our efficient, relationship-focused approach ensures the best possible recruitment process, so jobs are filled reliably, every time. That’s why 99 percent of our clients return to us again and again
People with a criminal record are encouraged to apply
We have a remarkably high success rate in placing the right person in the right job. What’s our secret? We go out of our way to make personal connections.
Building Relationships That Sustain Productivity
We are not your everyday employment agency, we develop lasting personal relationships with our job candidates. In fact, we treat them like our own employees. This provides insight into our talent pool that goes far deeper than the information we gather from resumes. We also create bonds with staffing and hiring managers to help us get to know each company’s unique culture.
Our hands-on approach increases productivity for everyone. Employers trim operational costs and reduce staff turnover by locating employees that accurately match their business requirements. Job candidates build stronger careers by receiving reliable job placements and constructive personal support.
Matching Talent to Job Requirements – Every Time
At Go-Staff, our highly personalized solution eliminates the frustrations associated with traditional temp services or employment agencies. Our efficient, relationship-focused approach ensures the best possible recruitment process, so jobs are filled reliably, every time. That’s why 99 percent of our clients return to us again and again
People with a criminal record are encouraged to apply
Company Description
Go-Staff, Inc. is a family owned and operated full-service staffing company serving all of Southern California. We excel at placing job seekers in positions that are right for them, and we help employers in a wide variety of fields find talented employees that meet their needs.\r\n\r\nWe have a remarkably high success rate in placing the right person in the right job. What’s our secret? We go out of our way to make personal connections.\r\n\r\n \r\n\r\nBuilding Relationships That Sustain Productivity\r\n\r\nWe are not your everyday employment agency, we develop lasting personal relationships with our job candidates. In fact, we treat them like our own employees. This provides insight into our talent pool that goes far deeper than the information we gather from resumes. We also create bonds with staffing and hiring managers to help us get to know each company’s unique culture.\r\n\r\nOur hands-on approach increases productivity for everyone. Employers trim operational costs and reduce staff turnover by locating employees that accurately match their business requirements. Job candidates build stronger careers by receiving reliable job placements and constructive personal support.\r\n\r\n \r\n\r\nMatching Talent to Job Requirements – Every Time\r\n\r\nAt Go-Staff, our highly personalized solution eliminates the frustrations associated with traditional temp services or employment agencies. Our efficient, relationship-focused approach ensures the best possible recruitment process, so jobs are filled reliably, every time. That’s why 99 percent of our clients return to us again and again\r\n\r\nPeople with a criminal record are encouraged to apply