Healthcare Marketer Job at Proactive Health in Lehi

Title: Healthcare Marketer

Location: Salt Lake County/Utah County/Remote

Company: Proactive Health Inc.

About Us:

Proactive Health is a dynamic and innovative startup dedicated to improving patient care for seniors through cutting-edge technology and compassionate service. By blending advanced bio-metric monitoring with the strength of personal connections, our goal is to empower seniors and their providers with the knowledge and tools to take charge of their health, reducing hospitalization and enhancing their quality of life.

Position Summary:

We are looking for an enthusiastic and dedicated Sales Representative to join our team. This individual will be responsible for building relationships with new referral partners, maintaining and nurturing existing partnerships, and engaging with patients and their families to introduce and enroll them in our health service. The role requires both direct communication via phone and in-person visits to clinics, hospitals, assisted living centers, and other types of referral partners to ensure a seamless onboarding process for our patients.

Key Responsibilities:

1. Relationship Building:

  - Establish and nurture relationships with local healthcare organizations and other referral partners.

   - Develop and execute strategies to increase patient referrals from existing and new partners.

   - Develop and maintain positive relationships with patients, families, and healthcare providers. 

2. Patient Engagement:

   - Contact patients and their families via phone to discuss our services and benefits.

   - Visit clinics, hospitals, and other healthcare facilities to meet with patients and their families in person.

   - Explain how we benefit seniors and their families and address any questions or concerns.

3. Patient Information Verification:

   - Work with the admissions team to verify patient information and ensure all required data is accurate and complete before service installation.

   - Coordinate with healthcare providers and internal teams to obtain and confirm necessary patient information.

4. Onboarding Process:

   - Assist patients and their families through the onboarding process, ensuring they understand our service.

   - Schedule and facilitate the installation of devices, providing support and guidance as needed.

5. Reporting and Feedback:

   - Maintain accurate records of patient interactions, onboarding status, and feedback.

   - Provide regular updates and reports to the sales manager and admissions team on progress and any challenges encountered.

   - Offer insights and suggestions for improving the patient onboarding experience.

Qualifications:

- High school diploma or equivalent; Bachelor’s degree in a related field is a plus.

- Minimum of 2 years of experience in sales, customer service, or a related role, preferably in healthcare or medical services.

- Excellent communication and interpersonal skills, with the ability to build rapport with patients and families.

- Strong organizational skills, desire to learn/improve and detail oriented.

- Ability to work independently and manage time effectively.

- Willingness to travel locally for in-person patient visits.

What We Offer:

- Competitive base salary DOE.

- Ability to commission well depending on performance.

- Flexible schedule and remote work.

- Opportunities for professional growth and development.

- A supportive and collaborative team environment.

- The chance to make a meaningful impact on patients’ lives.