AAM LLC is hiring: Assistant Community Manager in Chandler

Position Summary:

Primarily responsible for assisting the Community Manager by providing effective customer service to onsite residents and unit owners through in-depth knowledge of Covenants, Conditions and Restrictions (CC&R's) and management contracts.

Position Responsibilities:

• Provide administrative support and other tasks as directed by the Community Manager.
• Partner with AAM Management Team to ensure compliance with State and Federal Association Management Laws.
• Develop working relationship with community board members.
• Manage Certificates of Insurance for vendors.
• Assist with Compliance by performing community inspections of common areas as directed.
• Communicate with homeowners concerning compliance with CC&R's.
• Oversee the Architectural design review process.
• Maintain accurate and current association records, including Resident Files and the Tenant Registration Reporting/Tracking.
• Design handouts and flyers for the community and Social Committee events.
• Maintain strict adherence to community and company deadlines.
• Update community disclosure packages, prepare Orientation Packets and perform Orientations with new Homeowners.
• Update the change of ownership in Building Link, PDK, and Butterfly.
• Schedule Move-ins / Move Outs, deliveries, and Party Room reservations.
• Maintain paper and toner in the office and Business Center.
• Responsible for taking Meeting Minutes for all Open and Executive Board Meetings.
• Answer phone and greet everyone who enters the office with a positive and welcoming voice.
• Responsible for clearing the office voicemail, responding to all callers, and ensuring all emails are responded to in a timely manner.
• Perform other duties as directed.

Knowledge, Skills & Abilities:

• Strong computer skills and internet proficiency; ability to work proficiently and effectively in Microsoft Word, Excel and Adobe/PDF applications.
• Excellent interpersonal skills and customer service experience: positive written and verbal communication abilities.
• Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
• Highly detail oriented with exceptional organizational skills.
• Team player with a strong emphasis on problem resolution.
• Ability to function efficiently in a high volume, fast-paced environment.
• Advanced communication skills (both verbally and written), and the ability to communicate with all levels of management, staff, residents and Boards of Directors.

Minimum Requirements:

• High school diploma or GED and three (3) years of full time, paid professional experience working in administrative/customer service role supporting management staff and/or project management.
• Experience working in an HOA/Property Management role is strongly preferred.

Physical Demands & Work Environment:

• Sitting and standing for moderate periods of time.
• Walking community to inspect common areas for compliance issues and maintenance needs.
• Utilizing personal automobile for community training classes, meetings, etc. as required.