ACLU - National Office is hiring: VMS Community Manager in Washington

ABOUT THE JOBThe ACLU seeks a full-time position of VMS Community Manager in the National Political Advocacy Department of the ACLU's National office in Washington, DC or New York, NY. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month. The National Political Advocacy Department (NPAD) works to strengthen the efforts of the ACLU at the federal, state, and local levels of government. The department harnesses the political power that comes from having more than eight million members and supporters, as well as affiliates in every state. By organizing grassroots lobbying and issue campaigns using modern tactics, the ACLU seeks to achieve change as profound in the legislative, administrative and electoral arenas as it has accomplished through the courts.YOUR DAY TO DAYAdminister aspects of the ACLU's VMS and voter file platforms, including but not limited to: NGP-VAN and EveryAction. This includes monitoring the use of the systems to ensure compliance with ACLU data practicesOffer thoughtful and speedy data and technology support to diverse teams with varying needs and levels of expertiseFunction as part of a national data team to build and maintain the shared state and national data infrastructure necessary to support organizational goalsTrack, report on, and disseminate analysis of program results, voter contact, online supporter outreach, and data relevant to various aspects of our workProvide strategic guidance on the best tactics and tools to achieve goals of the programs you're assigned to supportLead on the front lines ensuring we are delivering impactful solutions to the field: setting and meeting high standards of customer support and relationship building; ensuring constituents get the most out of our suite of tools and products; crafting reporting to ensure we are building relationships and providing the highest level of constituent support and strategic guidanceDevelop and coordinate long-term plans and process improvements for providing services and support to campaigns for upcoming cyclesEnsure our data, tools and products are documented to maximize usability and troubleshootingCoordinate communication with all stakeholders about tools, services, support, training to various community constituenciesCollaborate on a comprehensive training program for all relevant departments to ensure effective and efficient use of VMS data, tools, services, and technologyEngage in special projects and other duties as assignedFUTURE ACLU'ERS WILLBe committed to advancing the mission of the ACLUCenter and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectivesBe committed to work collaboratively and respectfully toward resolving obstacles and conflictsWHAT YOU'LL BRINGA talent for communicating technical concepts to both technical and non-technical audiencesA vision for how community collaborations and strategic support, coupled with resources such as tools or products, provide decisive edges in the fieldThe ability to remain focused and effective in a fast-paced environment, with multiple competing prioritiesA passion for training, documentation, and knowledge/best practice sharingThe ability to understand and deploy systems that are managed across multiple parts of a teamOriented towards moving fast while also maintaining a level of patience with othersPrevious experience using EveryAction and NGPVAN a mustDemonstrated experience in an organizing or data management focused role for a progressive organizationPrevious experience providing support to staff and/or volunteers a plusCOMPENSATIONThe ACLU is committed to equity, transparency, and clarity in pay. Consistent with our compensation philosophy, there is a set salary for each role based on geographic work location. The annual salary for this position is $132,566 (Level F), reflecting the salary of a position based in Washington, DC. Salaries are subject to a regional pay adjustment if authorization is granted to work outside of the location listed in this posting. For details on our pay structure, please visit: https://www.aclu.org/careers/ACLU_Geographic_Pay_Structure-July_2024.pdfWHY THE ACLUFor over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it's ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people.We know that great people make a great organization. We value our people and know that what we offer is essential not just their work, but to their overall well-being. At the ACLU, we offer a broad range of benefits, which include:Time away to focus on the things that matter with a generous paid-time off policyFocus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment)Plan for your retirement with 401k plan and employer matchWe support employee growth and development through annual professional development funds, internal professional development programs and workshopsOUR COMMITMENT TO ACCESSIBILITY, EQUITY, DIVERSITY & INCLUSIONAccessibility, equity, diversity and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity, accessibility, and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization - one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression, anti-ableism, and anti-racism internally as we are externally. Because whether we're in the courts or in the office, we believe 'We the People' means all of us.With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email benefits.hrdept@aclu.org. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.The Department of Education has determined that employment in this position at the ACLU does not qualify for the Public Service Loan Forgiveness Program.