Intern, Community Management Job at SupportFinity™ in Los Angeles

About The Company e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys and Naturium, high-performance, biocompatible, clinically-effective and accessible skincare. In our Fiscal year 24, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 23 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last four fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry. Visit our Career Page to learn more about our team: https://www.elfbeauty.com/work-with-us Position Summary We’re seeking a highly engaged, social-obsessed intern to join the Community Team. The Community Management Intern will connect with our incredible fans on Social, managing inbounds, tracking feedback and finding ways to celebrate our customers both on and offline. The Community Management Intern is responsible for communications across a portion of the company’s social media channels, including Instagram, TikTok, YouTube, Facebook, Twitter, Pinterest, and Snapchat. This role will play a key role in increasing e.l.f.’s social media presence and gaining visibility for the brand among beauty lovers. Responsibilities: Responsible for communications across our social media channels: Instagram, TikTok, YouTube, Facebook, Twitter, Pinterest, and Snapchat Actively engage with our audience on social media by liking, commenting and responding to messages Be agile, open and have a ‘rapid response’ approach to our online customers Communicate with the customer service team on product orders and promotions Coordinate fan outreach and seeding out of our Los Angeles e.l.f. offices Be curious to identify NEW content opportunities and trends to social channels Pull weekly and monthly community insights and metrics for cross-functional tracking and reporting Provide weekly updates on trending conversations, comments and complaints happening on our social channels (or competitor channels) This position does include some routine responsibilities; the right candidate will be nimble and adaptive Requirements: Must be in the Los Angeles area and able to be in-office 2-3 times per week Must be able to work at least 18 hours per week Currently attending a two- or four-year university and pursuing a degree in English, journalism, marketing, communications or a related field Currently a sophomore or junior in college Must have a strong interest in social media marketing and be an excellent written communicator with strong copywriting, editing and proofreading skills Excellent knowledge of TikTok, Facebook, Twitter, LinkedIn, Pinterest, Instagram, and other social media emerging platforms Excellent multitasking and time-management skills Have a strong passion for all things beauty Must be able to verbally commit to a minimum 6 month internship This job description is intended to describe the general nature and level of work being performed in this position. It also reflects the general details considered necessary to describe the principal functions of the job identified, and shall not be considered, as detailed description of all the work required inherent in the job. It is not an exhaustive list of responsibilities, and it is subject to changes and exceptions at the supervisors’ discretion. e.l.f. Beauty respects your privacy. Please see our Job Applicant Privacy Notice ( www.elfbeauty.com/us-job-applicant-privacy-notice ) for how your personal information is used and shared. #J-18808-Ljbffr