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V-Soft Consulting Group

V-Soft Consulting Group is hiring: IT Trainer/Content Developer in Atlanta

V-Soft Consulting Group, Atlanta, GA, United States


IT Trainer/Content Developer

Primary Location : Atlanta, Georgia

V-Soft Consulting is currently hiring for a IT Trainer/Content Developer for our premier client Atlanta, Georgia.

Education and Experience "

Knowledge and Skills

Training:
  • Employs a variety of instructional techniques; effectively obtains learner engagement; delivers competency-based learning; actively seeks feedback to improve.
Content Development:
  • Produces high quality training content quickly with minimal rework.

Communication:
  • Routinely and effectively communicates with GDOT learners/customers; with Team Leader on work assignments/priorities, timelines, risks/issues, travel issues, etc.

Teamwork and Cooperation:
  • Supports their team and IT to accomplish common goals, objectives, projects, and tasks. Demonstrates a "can-do" or "team player" attitude. Assists in conducting scheduled classes when other instructors are unable to conduct (e.g. call in sick).

Customer Service:
  • Provides helpful, courteous, responsive, and knowledgeable service.
  • Ensures customer IT needs/issues get routed to appropriate support staff/IT management. Demonstrates patience and empathy with learners. Honors commitments and provides follow-up/follow-through. Provides learning opportunities to meet GDOT business needs, offer the complete course catalog, and schedule classes equitably across Districts.

Results Orientation:
  • Consistently delivers required business results; demonstrates successful attainment of performance indicators for courses, classes, and enrollments; sets and achieves achievable, yet aggressive goals; consistently complies with quality standards in meeting deadlines; maintains focus on achieving GDOT IT goals/objectives.

Planning and Organization:
  • Plans schedules, work assignments, and travel arrangements sufficiently in advance. Confirms work priorities and manages time effectively.


WHAT YOU'LL DO:
Job Responsibilities:
  • Maintains, coordinates, and communicates training schedules/course offerings with end users and stakeholders.
  • Conducts online training using Microsoft Teams and on-premise training in conference rooms/computer labs.
  • Provides an engaging, interactive, and positive learning experience to learners.
  • Maintains professionalism and order within the classroom to complete course objectives.
  • Produces effective training content suitable to course audience. Publishes course materials as needed.
  • Participates in IT projects. Provides user training support with IT product user acceptance testing, initial rollouts, and ongoing production operation.
  • Able to adapt/respond in a dynamic, fast-paced, customer-focused IT environment.


Interested?

Qualified candidates should send their resumes to mtaher@vsoftconsulting.com

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.

V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.

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