Veeva Systems, Inc.
Product Expert - Commercial Content Job at Veeva Systems, Inc. in Boston
Veeva Systems, Inc., Boston, MA, United States
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Veeva is looking for a driven individual with life science industry experience in enterprise product management or software consulting to drive and support our Vault PromoMats and Vault Medical products.
As a Product Expert - Commercial Content, you will be part of the Product organization working similarly to an Outbound Product Manager, aligned to a specific product area and working closely with the broader product team, staying aligned and contributing to the product direction/roadmap. Product Experts are a lead voice in our online communities, customer meetings, and in-person events, and contribute to resources for both internal and external teams to realize the value of the innovation within that product area.
What You'll Do
Be the product evangelist and provide subject matter expertise for Vault PromoMats and Medical applications
Stay up to date with the latest features, capabilities, and roadmap direction
Share product information, best practices, and educate customers on our Vault PromoMats and Medical applications through customer meetings and online communities
Engage with customer stakeholders to share our product vision and roadmap
Collect, dig into, and prioritize customer feedback and product gaps, and provide this input into release planning and roadmap direction
Collaborate with the wider Product and Commercial Content teams to deliver product communication, such as release notes content, feature education, demo recordings, and online and in-person community meetings
Provide support to all areas in the organization including Services, Strategy, Sales & Product Support
Requirements
5+ years in an enterprise product management or Life Sciences software consulting role
Experience using and/or implementing Vault PromoMats or Vault Medical; other Vault applications would be considered
Ability to understand and communicate technical requirements, preferences, and limitations to both business and technical audiences
Experience interacting with customers and internal teams, both in-person and remote
Strong analytical and communication skills; written, verbal, and formal presentation
Self-directed team player with a positive attitude
Willingness to travel up to 10%
Nice to Have
Creating materials for technical & non-technical audiences
An understanding of emerging industry best practices, trends, and/or standards
Experience performing software demonstrations or conducting training sessions
Experience managing an online community
Understanding of DAM, MLR review, and US regulatory requirements
Compensation
Base pay: $55,000 - $225,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
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