Ramsey County, MN
Ramsey County, MN is hiring: Senior Library Assistant in St Paul
Ramsey County, MN, St Paul, MN, United States
Salary : $41,142.40 - $60,070.40 Annually
Location : ALL-Multiple Ramsey County Locations, MN
Job Type: Full Time
Job Number: 2024-01118
Department: 65A05-Pub Lib/Admin/TechSvcs
Opening Date: 11/15/2024
Closing Date: 12/3/2024 11:59 PM Central
Union: Local 8 - General County
Salary Plan: 22M
Salary Grade: 15F
FLSA Status: nonexempt
Basic Function
The current vacancy is in the Ramsey County Libraries department. The eligibility list created by this vacancy may be used to hire other vacancies in the department or County.
To provide assistance to library patrons in person and on the telephone; to staff the service desk, check out library materials, assist patrons with self-service checkout, process library card applications, collect fees and troubleshoot patron accounts; to shelve library materials such as books, periodicals, and media; to process returned library materials via an automated materials handling system or manual check-in, or to work in the Technical Services department of the library to order, receive, label, and invoice library materials; to communicate with vendor patrons service representatives; to support librarians responsible for selecting materials; to locate and download bibliographical records; to provide interlibrary loan service; and to manage supplies and donations. To provide direction and guidance to Library Assistants and volunteers; serve on library system-wide projects and initiatives; and to perform related duties as assigned.
If an internal candidate is selected, salary will be set in accordance with the personnel rules (i.e., promotion, transfer, or voluntary reduction).
To view or print a copy of the complete Ramsey County job (class) description for this position, go to: . Once at this page, you can browse the alphabetical list or search for a job description.
Examples of Work Performed
Senior Library Assistant in Public Services
(The work assigned to a position in this classification may not include all possible tasks in this description and does not limit the assignment of any additional tasks in this classification. Regular attendance according to the position's management approved work schedule is required.)
ESSENTIAL FUNCTIONS: 1, 2, 3, 6, 7, 8 9, 10, 11 ,12, 13.
Minimum Qualifications
Education: Sufficient to perform required duties.
Experience: One year of experience as a Library Assistant or equivalent.
Certifications/Licensure: None.
Other: Must be 18 years of age.
Exam/Screening Process Information
The examination process will consist of the following section with each section weighted as indicated:
The names of all applicants who pass the examination with a score of 75 or higher will be forwarded to the department for further consideration.
Eligible List: The names of all applicants who filed a properly completed application and passed the examination/screening process shall be placed on the eligible list for an employment opportunity as Senior Library Assistant. This list will be certified to the appointing authority which may use this list to conduct interviews to fill a vacancy. Candidates will remain on the list for 2 months or until hired, whichever occurs first. A notice will be sent to applicants at the time the eligible list is posted, informing them that the list has been certified and their status.
Veteran's Preference: This is a classified position requiring an open, competitive selection process. Veteran's Preference points will be applied after a candidate passes the examination process. Applicants who are eligible for veteran's preference should update their veteran's DD214, and other supporting documents, and submit them as an attachment at the time of application.
Criminal Background Checks: All employment offers are conditioned upon the applicant passing a criminal background check. Convictions are not an automatic bar to employment. Each case is considered on its individual merits and the type of work sought. However, making false statements or withholding information will cause you to be barred from employment, or removed from employment.
E-Verify Participation: Ramsey County participates in the federal E-Verify program. This means that Ramsey County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. If the Government cannot confirm that you are authorized to work, Ramsey County is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9.
Equal Opportunity Employer:Ramsey County provides equal access to employment, programs, and services without regard to race, color, creed, religion, age, sex (except when sex is a Bona Fide Occupational Qualification), disability, familial or marital status, sexual orientation or gender identity, public assistance status, place of residence, political affiliation, or national origin.
Ramsey County is deeply committed to advancing racial equity and promoting diversity and inclusion within all areas of its workforce. The county strives being equitable, inclusive, transparent, respectful, and impactful in how we serve and engage with residents, as well as Ramsey County employees. Advancing racial equity ensures all people who need access to opportunities and services we provide, will receive them. Racial equity is achieved when race can no longer be used to predict life outcomes, and outcomes for all are improved.
To print a paper application for this posting click . You will need to print this posting AND answer the supplemental questions associated with this exam and submit them with your completed paper application.
For further information regarding this posting, please contact
Ramsey County provides a wide range of employee benefits to support health, well-being, and work/life balance. Benefits eligibility can vary depending on union status/contract language. A summary of benefits is provided below. Detailed information is available for review at
For information about Ramsey County's 2024 benefits, visit:
01
Each applicant must complete this supplemental questionnaire as a part of the application screening process. The supplemental questionnaire will be used as a scored evaluation of your knowledge, skills and experience. Provide complete information for each question. Do not write "see resume" as it is not an acceptable answer. The experiences you indicate in your responses will be reviewed and used to determine your eligibility to move forward in the selection process. Select "yes" if you have read and understand.
02
Have you completed or currently participating in any of the following Public Sector Partnership Programs at Ramsey County? Examples may include a program in partnership with HIRED, Project for Pride in Living (PPL), Ramsey County Workforce Solutions, or an internship (including Right Track Plus), fellowship, limited duration assignment, provisional assignment, temporary opportunity or participating in a work experience like the Young Adult Career Academy, or job shadow experience. Answer No, if none of the above.
03
Are you 18 years of age or older?
04
Select the option that best describes your highest level of education completed.
05
If you indicated in the previous question, that you have a degree or college credits, please describe below your field of study, the name of the school, dates of attendance/completion, type of degree/name of courses, and number of hours or credits and whether they were quarter or semester credits. If you have other formal training and certifications related to this position, you may include that here. If you do not have a degree/college credit, please write N/A in the space below. DO NOT WRITE see resume or see application.
06
Which best describes your full-time equivalent experience as a Library Assistant or equivalent?
07
Describe the experience indicated in question above. Include the name of your employer and provide specific details of the work you performed. Do not copy and paste your resume, a job description or indicate "see resume". If you do not have this experience, type "N/A in the space below."
08
Check all languages you speak, read, or write fluently, in addition to English.
09
Which if the following best describes your experience providing customer service?
10
Please describe your experience providing customer service. If you have none, enter NA in the space below.
11
Which of the following best describes your experience training and supporting colleagues at your place of work?
12
Please describe your experience training and supporting colleagues at the workplace. If you have none, enter NA in the space below.
13
Which of the following best describes your experience (professional or personal) working or interacting with diverse cultural, racial, ethnic, and socioeconomic populations?
14
Please describe your own professional and/or personal experience working or interacting with diverse cultural, racial, ethnic, and socioeconomic populations. If you have none, enter NA in the space below.
Required Question
Location : ALL-Multiple Ramsey County Locations, MN
Job Type: Full Time
Job Number: 2024-01118
Department: 65A05-Pub Lib/Admin/TechSvcs
Opening Date: 11/15/2024
Closing Date: 12/3/2024 11:59 PM Central
Union: Local 8 - General County
Salary Plan: 22M
Salary Grade: 15F
FLSA Status: nonexempt
Basic Function
The current vacancy is in the Ramsey County Libraries department. The eligibility list created by this vacancy may be used to hire other vacancies in the department or County.
To provide assistance to library patrons in person and on the telephone; to staff the service desk, check out library materials, assist patrons with self-service checkout, process library card applications, collect fees and troubleshoot patron accounts; to shelve library materials such as books, periodicals, and media; to process returned library materials via an automated materials handling system or manual check-in, or to work in the Technical Services department of the library to order, receive, label, and invoice library materials; to communicate with vendor patrons service representatives; to support librarians responsible for selecting materials; to locate and download bibliographical records; to provide interlibrary loan service; and to manage supplies and donations. To provide direction and guidance to Library Assistants and volunteers; serve on library system-wide projects and initiatives; and to perform related duties as assigned.
If an internal candidate is selected, salary will be set in accordance with the personnel rules (i.e., promotion, transfer, or voluntary reduction).
To view or print a copy of the complete Ramsey County job (class) description for this position, go to: . Once at this page, you can browse the alphabetical list or search for a job description.
Examples of Work Performed
Senior Library Assistant in Public Services
- Promote a diverse and culturally competent respectful workplace.
- Staff the service desk, check in library materials, collect library fees and answer account-related questions, assist patrons with library card applications, update borrower records, and provide assistance in person or over the phone to patrons with general questions.
- Check in and sort library materials manually and monitor the automated materials handling system.
- Shelve library materials by arranging them in alphabetical order or according to Dewey Decimal number, as appropriate.
- Check library shelves on a periodic basis to ensure that materials are being maintained in proper sequential or alphabetical order, and reorganize materials as needed.
- Straighten bookshelves and common areas of the library to maintain orderliness and appeal of the facility.
- Unpack and distribute library materials delivered from other Ramsey County Library and metro-area library locations.
- Fill requests for library materials from other branches by pulling requested items from library shelves and preparing and packing materials to be sent to designated branches.
- Set up program rooms for library events including technology set up.
- Provide technical support to patrons, including assistance with copying, scanning, printing, and internet usage.
- Perform public contact duties such as receiving and routing phone calls; responding to complaints and inquiries by phone and in person; directing patrons to proper locations; scheduling appointments for patrons or staff; and assigning service requests for program units or staff in accordance with established guidelines.
- Balance and record circulation-generated money, including daily financial reports using library software.
- Prepare weekly bank deposit using established bookkeeping procedures.
- Perform duties relating to forms and records maintenance such as establishing, maintaining, and updating files; searching files for information; maintaining records and statistics; and recommending new forms or other revisions of existing forms.
- Generate and circulate inventory lists of missing items.
- Order and maintain inventory of office supplies, recommend equipment purchases.
- Coordinate volunteers and participate in system-wide committees, projects and initiatives.
- May provide work direction to other library personnel engaged in similar duties.
- Perform related duties as assigned.
- Order, receive, and invoice library materials using the integrated library system.
- Work with vendors to resolve problems. Provide support to librarians responsible for selecting materials.
- Locate and download vendor bibliographic records into the catalog.
- Print labels for library materials using the Cataloging module.
- Provide interlibrary loan service, borrowing and lending, at state and national levels, and create bills for lost or damaged materials.
- Receive periodicals using Serials module. Claim missing issues. Submit annual subscription orders. Contact patron service for newspapers and magazines as needed.
- Track supply levels, order supplies, and research products.
- Add donated materials to the collection and track value of donations.
- Collect and report statistics related to ordering, interlibrary loan, and donations.
- Complete work tickets submitted by public services staff.
(The work assigned to a position in this classification may not include all possible tasks in this description and does not limit the assignment of any additional tasks in this classification. Regular attendance according to the position's management approved work schedule is required.)
ESSENTIAL FUNCTIONS: 1, 2, 3, 6, 7, 8 9, 10, 11 ,12, 13.
Minimum Qualifications
Education: Sufficient to perform required duties.
Experience: One year of experience as a Library Assistant or equivalent.
Certifications/Licensure: None.
Other: Must be 18 years of age.
Exam/Screening Process Information
The examination process will consist of the following section with each section weighted as indicated:
- Training and Experience Rating = 100%
The names of all applicants who pass the examination with a score of 75 or higher will be forwarded to the department for further consideration.
Eligible List: The names of all applicants who filed a properly completed application and passed the examination/screening process shall be placed on the eligible list for an employment opportunity as Senior Library Assistant. This list will be certified to the appointing authority which may use this list to conduct interviews to fill a vacancy. Candidates will remain on the list for 2 months or until hired, whichever occurs first. A notice will be sent to applicants at the time the eligible list is posted, informing them that the list has been certified and their status.
Veteran's Preference: This is a classified position requiring an open, competitive selection process. Veteran's Preference points will be applied after a candidate passes the examination process. Applicants who are eligible for veteran's preference should update their veteran's DD214, and other supporting documents, and submit them as an attachment at the time of application.
Criminal Background Checks: All employment offers are conditioned upon the applicant passing a criminal background check. Convictions are not an automatic bar to employment. Each case is considered on its individual merits and the type of work sought. However, making false statements or withholding information will cause you to be barred from employment, or removed from employment.
E-Verify Participation: Ramsey County participates in the federal E-Verify program. This means that Ramsey County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. If the Government cannot confirm that you are authorized to work, Ramsey County is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9.
Equal Opportunity Employer:Ramsey County provides equal access to employment, programs, and services without regard to race, color, creed, religion, age, sex (except when sex is a Bona Fide Occupational Qualification), disability, familial or marital status, sexual orientation or gender identity, public assistance status, place of residence, political affiliation, or national origin.
Ramsey County is deeply committed to advancing racial equity and promoting diversity and inclusion within all areas of its workforce. The county strives being equitable, inclusive, transparent, respectful, and impactful in how we serve and engage with residents, as well as Ramsey County employees. Advancing racial equity ensures all people who need access to opportunities and services we provide, will receive them. Racial equity is achieved when race can no longer be used to predict life outcomes, and outcomes for all are improved.
To print a paper application for this posting click . You will need to print this posting AND answer the supplemental questions associated with this exam and submit them with your completed paper application.
For further information regarding this posting, please contact
Ramsey County provides a wide range of employee benefits to support health, well-being, and work/life balance. Benefits eligibility can vary depending on union status/contract language. A summary of benefits is provided below. Detailed information is available for review at
- Medical, dental and vision insurance
- The County contributes a bargained percentage to the medical and dental monthly premium
- Employees choose from four enrollment tiers: Single, Employee + legally married spouse, Employee + Child(ren), Family
- Blue Cross Blue Shield Medical insurance - three plan options including a High Deductible Plan with a Health Saving Account offered. Earn up to $20/month in electronic gift cards for each enrolled employee or spouse for wellness activity
- MetLife Dental Insurance - two plan options offered
- VSP Vision Insurance - Advantage Plan offered
- Pre-tax Benefit Program
- Pre-tax medical, dental, vision monthly premium deduction option
- Dependent and Health Care Flexible Spending Accounts
- County monthly contribution to a Health Savings Account for employees who elect the High Deductible medical plan
- Paid time off
- Vacation hours, accrued based on years of service, ranging from 12 to 25 days per year (pro-rated for part-time employees)
- 11 scheduled holidays and one floating holiday
- Up to three weeks of 100% paid parental leave, plus additional use of sick time as noted below
- Sick hours accrued at a rate of three weeks per year, which can be used for medical and dental care; injury or illness for you, your spouse or children; the birth or adoption of a child (up to 80 hours) or the death of a family member (up to 40 hours)
- Wellness incentive allows conversion of unused sick time to vacation or pay
- Retirement benefits
- Pension - The county contributes at least 7.5% of your salary to your pension, depending on bargaining unit. Unlike other retirement investments, pension payments are a lifetime benefit once you start collecting payments
- New employees become vested after five years. For the Police and Fire union, employees are vested after 10 years
- Deferred compensation - 457(b) account with employer match
- Health Care Savings Plan - all benefits-eligible employees contribute 1% of gross regular salary to a Health Care Savings Plan account for eligible health care expenses after retirement. Interest accrues tax free. County provides a scheduled contribution after five years of participation
- Transit and parking
- Fully funded Metropass.
- Transportation/parking expenses reimbursement account
- Employee well-being
- Employee assistance program, including telephone counseling, financial counseling, rideshare benefits, etc.
- Wellness programming
- Flexible work policy with hybrid work options for eligible positions
- Life Insurance and Disability leave
- County provided Basic Life coverage - 1x annual salary, minimum $10,000 up to a maximum of $50,000. Optional supplemental coverage available
- Long-term Disability - County provided coverage replaces 40% of the employee's lost income after six months of disability, subject to a $5,000 monthly maximum. Option to purchase an additional 20% income replacement up to $7,500 monthly maximum
- Short-term Disability - option to purchase 60% income replacement coverage with 30, 60 or 90-day waiting period
- Career development
- Tuition reimbursement, up to $4,000 per year
- Online professional development opportunities through the Learning & Development Center
- County employment qualifies as a public service organization for the Public Service Loan Forgiveness Program
- Employee resource groups - help employees build connections through common bonds with colleagues
For information about Ramsey County's 2024 benefits, visit:
01
Each applicant must complete this supplemental questionnaire as a part of the application screening process. The supplemental questionnaire will be used as a scored evaluation of your knowledge, skills and experience. Provide complete information for each question. Do not write "see resume" as it is not an acceptable answer. The experiences you indicate in your responses will be reviewed and used to determine your eligibility to move forward in the selection process. Select "yes" if you have read and understand.
- Yes
- No
02
Have you completed or currently participating in any of the following Public Sector Partnership Programs at Ramsey County? Examples may include a program in partnership with HIRED, Project for Pride in Living (PPL), Ramsey County Workforce Solutions, or an internship (including Right Track Plus), fellowship, limited duration assignment, provisional assignment, temporary opportunity or participating in a work experience like the Young Adult Career Academy, or job shadow experience. Answer No, if none of the above.
- Yes
- No
03
Are you 18 years of age or older?
- Yes
- No
04
Select the option that best describes your highest level of education completed.
- High school diploma or GED
- College credits that total less than 2 years (60 credits in a related field)
- Associate's degree
- College credits that equal two years, (60 credits or more in a related field)
- Bachelor's Degree
- Master's Degree or higher
- None of the above
05
If you indicated in the previous question, that you have a degree or college credits, please describe below your field of study, the name of the school, dates of attendance/completion, type of degree/name of courses, and number of hours or credits and whether they were quarter or semester credits. If you have other formal training and certifications related to this position, you may include that here. If you do not have a degree/college credit, please write N/A in the space below. DO NOT WRITE see resume or see application.
06
Which best describes your full-time equivalent experience as a Library Assistant or equivalent?
- No experience in this area
- Less than 1 year of experience
- 1 year or more, but less than 2 years of experience
- 2 years or more, but less than 3 years of experience
- 3 year or more, but less than 4 years of experience
- 4 years or more, but less than 5 years of experience
- 5 years or more, but less than 6 years of experience
- 6 years or more, but less than 7 years of experience
- 7 years or more, but less than 8 years of experience
- 8 years or more of experience
07
Describe the experience indicated in question above. Include the name of your employer and provide specific details of the work you performed. Do not copy and paste your resume, a job description or indicate "see resume". If you do not have this experience, type "N/A in the space below."
08
Check all languages you speak, read, or write fluently, in addition to English.
- Amharic
- Arabic
- Cambodian
- Hmong or Laotian
- Oromo
- Sign Language
- Somali
- Skaw, Pwo, or other Karen language
- Spanish
- Vietnamese
- Other
- None
09
Which if the following best describes your experience providing customer service?
- I have not received any training nor have any experience using this skill
- I have received training related to this skill, but have not performed it on the job
- I have performed this skill with assistance under close supervision
- I have intermediate knowledge of this skill and apply it frequently
- I have advanced knowledge of this skill and apply it frequently
- I have expert knowledge of this skill, use it regularly, and serve as a mentor to others
10
Please describe your experience providing customer service. If you have none, enter NA in the space below.
11
Which of the following best describes your experience training and supporting colleagues at your place of work?
- I have not received any training nor have any experience using this skill
- I have received training related to this skill, but have not performed it on the job
- I have performed this skill with assistance under close supervision
- I have intermediate knowledge of this skill and apply it frequently
- I have advanced knowledge of this skill and apply it frequently
- I have expert knowledge of this skill, use it regularly, and serve as a mentor to others
12
Please describe your experience training and supporting colleagues at the workplace. If you have none, enter NA in the space below.
13
Which of the following best describes your experience (professional or personal) working or interacting with diverse cultural, racial, ethnic, and socioeconomic populations?
- I have not received any training nor have any experience using this skill
- I have received training related to this skill, but have not performed it on the job
- I have performed this skill with assistance under close supervision
- I have intermediate knowledge of this skill and apply it frequently
- I have advanced knowledge of this skill and apply it frequently
- I have expert knowledge of this skill, use it regularly, and serve as a mentor to others
14
Please describe your own professional and/or personal experience working or interacting with diverse cultural, racial, ethnic, and socioeconomic populations. If you have none, enter NA in the space below.
Required Question