Expert
Expert is hiring: Community Engagement - Social Media Coordinator in Orem
Expert, Orem, UT, United States
Are you a customer service expert with a knack for community engagement? Do you thrive in dynamic environments where your creativity and communication skills can shine? If so, Expert Services - Plumbing, Heating, Air, and Electrical in Orem, UT, wants you on our team! As our full-time Community Engagement - Social Media Coordinator, you'll play a pivotal role in connecting with our community and enhancing our online presence.
COMMUNITY ENGAGEMENT - SOCIAL MEDIA COORDINATOR: PAY & PERKS
With a competitive pay range of $16 - $22 per hour and fantastic benefits, this full-time customer service position is your opportunity to make a real impact.
Our company-wide benefits include:
- 401(k) plan with a match
- Medical and dental options
- VASA gym membership
- Paid company holidays
- Paid vacations
- Weekly company meals
- Engaging company events
ARE YOU A GOOD FIT FOR THIS JOB?
You'll be working Monday through Friday from 1 PM to 9 PM, giving you the mornings to yourself while you dive into the excitement of engaging with our community and managing our social media presence in the afternoons and evenings.
As a Community Engagement - Social Media Coordinator, you will start with a review of incoming communications-emails, texts, calls, and service requests-ensuring all client inquiries are promptly addressed. You'll assist technicians in rescheduling jobs and reaching out to clients to schedule appointments, keeping everything running smoothly. Your afternoon will involve following up with clients on estimates and scheduling future work, making sure every client feels valued and informed. As the day progresses, you'll perform follow-up happy calls to ensure our clients are delighted with their service, resolving any issues that may arise. Building and monitoring our social media platforms will be a constant task, where you'll engage with our online community, boost brand awareness, and foster relationships. Throughout the day, you'll also assist with administrative tasks such as filing paperwork, scheduling appointments, and auditing jobs, ensuring our operations are seamless and efficient.
Requirements:
- Experience in customer service and social media marketing
- Strong communication and interpersonal skills
- Ability to handle multiple tasks efficiently and stay organized
- Optimistic attitude, along with a passion for community involvement
A background in communications or marketing is a plus.
ABOUT US
Since 1973, Expert Services - Plumbing, Heating, Air & Electrical has offered services to residential and commercial property owners to give them an idea about their next remodeling, upgrading, and expansion project. We aren't simply your average plumbing company. We are your trusted home services company. Our services cover areas including most of Salt Lake County and Utah County, including Lehi, Provo, and Sandy. We have a reputation for top-quality professional plumbing, electrical, and HVAC services at affordable prices.
We believe our exceptional staff is what sets us apart. Every project requires dedicated employees, and ours work hard to provide industry-leading home services. This is why we provide excellent wages, weekly pay, amazing benefits, and a supportive company culture.
OUR TEAM NEEDS YOU!
We can't wait to meet our next Community Engagement - Social Media Coordinator! If you're ready to join a customer service team that values community, excellence, and teamwork, apply now through our 3-minute, mobile-friendly initial application.