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Dept

Account Director, Paid Media | Growth Marketing Team Job at Dept in Chicago

Dept, Chicago, IL, United States


WHY DEPT? We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world. This is a hybrid role with the expectation that you will need to go into the office 2 days week. You must be located within 50 miles of our Chicago, IL office located at: One South Wacker, 1 S Wacker Dr #2250, Chicago, IL 60606 About You Account Directors are ultimately responsible for building and managing high-performing, efficient and effective teams to best service their clients. Their top priorities are strong client growth/retention and employee growth/retention. Account Directors should be able to lead cross-functional teams to deliver integrated services for their clients based on DEPT’s best practices. They are effective communicators who can inspire and motivate teams to achieve and exceed client goals based on their deep understanding of the ins and outs of their clients’ businesses (not just digital). Ads proactively bring innovative strategy, holistic ideas, and leadership to help clients meet their overarching business goals. You’ll be responsible for: Maintaining a strong understanding of the holistic business for each client in their portfolio - with insights on their competitors, overarching business goals, engagements with other agency partners, performance priorities, etc. Orchestrating multi-discipline collaboration and implementation for flawless execution of full-funnel, cross-channel campaign strategy and activation. Developing a deep working knowledge of Facebook/Instagram, TikTok, Snapchat, Pinterest, LinkedIn, as well as a core understanding of Growth Services (Programmatic, Decision Sciences, Creative, SEO/CRO). Staying up-to-date on all information disseminated across the agency from Growth Labs, Growth Teams, Qontrol, and Operations. Serving as a point of escalation for all clients within your portfolio. Managing all major deliverables and presentations for your client portfolio. Ensuring successful onboarding of all new clients within your track. Successfully scaling layers of management and ensuring career pathing/goals are being established for every member of your team. Identifying succession plans for your team and cultivating talent development for upward mobility. You’ll need to have: A minimum of 8 years’ paid social experience and a minimum 3 years of experience in a client-facing marketing role. Cross-channel expertise in paid search & programmatic advertising experience highly preferred. Proven prior work experience managing a team of 3+ direct reports / team members. A deep understanding of Meta Ads Manager. The ability to audit an account and present actionable insights to a client. The ability to provide feedback and strategic guidance to all paid media channels. Experience acting as an escalation point for clients. Additional things that will impress us: The ability to identify upsell opportunities across all agency offerings. You are skilled at effectively communicating/teaching optimization tasks to multiple team members. Successful track record of crafting and participating in sales pitches and audits. Proven prior work experience managing a P&L and hitting margin targets. WHAT DO WE OFFER? We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our benefits package: Healthcare, Dental, and Vision coverage. 401k plan, plus matching. PTO. Paid Company Holidays. Parental Leave. The anticipated salary range for this position is $107,300 - $135,000. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. WE SUPPORT YOU BEING YOU: DEPT is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace. DEPT participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S. DEPT is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. #J-18808-Ljbffr