Technical Writer Job at Pyramid Consulting, Inc in Plano

Immediate need for a talented Technical Writer. This is a 06+months contract opportunity with long-term potential and is located in Plano, TX/ Richmond, VA/ McLean, VA (Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID: 24- 48317

Pay Range: $25 - $29/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Develop, create and maintain formal process documentation, including procedures and process flow diagrams
• Help to drive the annual, semi annual and quarterly maintenance/update of existing process documentation owned by various lines of business
• Identify opportunities to streamline, automate and enhance our data management practices, processes, controls, and validations
• Work with team members to develop robust risk management processes
• Consultation and representation of well managed processes, customer experience, and risk management for new intent
• Effectively partner with Product, Technology and Intent Owners to achieve desired outcomes or improvements by clarifying and tracking needs and providing appropriate solutions
• Identify and suggest process improvements
• Track, document, and resolve process breakdowns, issues and risk events
• Driving process improvements aligned with desired customer outcomes

Key Requirements and Technology Experience:

• Key Skills; Technichal Writing
• Process Documentation
• Attention to details
• Tech Support or Technical background
• Process Management And Risk management
• Six sigma or Lean six sigma
• Swimlain Diagram /flowchart
• Agile and Jira
• PM Experience
• High School Diploma, GED, or equivalent certification
• At least 2 years of Document Creation or Technical Writing experience
• At least 1 year of Continual Improvement experience
• Bachelor’s Degree
• 1+ years of Process Management experience
• 1+ years of Project Management experience
• 1+ years of experience working with Product and Technology teams
• Process Management training and certifications (Lean, Six Sigma)

Our client is a leading Financial Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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