Insight Global is hiring: UX Interface Architect- INTL- INDIA in Plano

Develop comprehensive information architecture strategies & frameworks to support Enterprise Service Management products and services, ensuring alignment with overarching business requirements and enhancing the employee experience
Conduct user research, including user interviews, surveys, and usability testing, to understand user behaviors, goals, and preferences.
Create user personas, user flows, and journey maps to visualize and communicate user interactions and information needs.
Collaborate with designers to translate user insights into sitemaps.
Work closely with content creators to ensure that information is structured and presented in a clear, concise, and user-friendly manner.
Conduct heuristic evaluations and usability audits to identify information architecture issues and propose solutions for improvement.
Advocate for user-centered design principles and best practices throughout the product development process.
Stay updated on industry trends, emerging technologies, and UX methodologies to continuously improve our approach to information architecture
Present strategy, recommendations and solutions clearly and concisely and focus on key points to portray the intended message or purpose
Apply strategic and analytic thinking in order to define practical solutions that align with Enterprise Service Management strategy
Effectively manage priorities, deliverables and timelines with little need for escalation

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

5 to 7 years experience in relevant roles such as Service Experience design, data architecture, portal/mobile design
Experience with Design thinking methods and UX design required
Experience applying strategic frameworks to analyze complex business challenges
Ability to make business recommendations and successfully implement them across an organization
Ability to gain support for new ideas and align stakeholders.
Experience working with data sets/ data governance
Experience with UX/UI tools and design models: user requirements, enablement, SEO, Navigation & Taxonomy

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.