Amazon is hiring: Program Manager, Visual Search in Palo Alto

Description

Amazon Search creates powerful, customer-focused search and advertising solutions and technologies. Our Visual Shopping team creates solutions aimed at helping customers search and discover the world around them via a camera-phone view. We use advanced technologies to leverage our vast catalog of images in ways that dramatically improve the experience of Amazon customers. We tackle complex problems in computer vision, image recognition, machine learning, and large-scale distributed systems.

Amazon Search is seeking a quick-thinking, detail-oriented program manager to help us build Amazon-scale datasets for our machine learning efforts. Specifically, you will accelerate the progress of our computer vision teams both by measuring the performance of their solutions, and by creating new datasets that incorporate feedback from the performance monitoring. To succeed, you must possess a broad knowledge of consumer products in general, excel at program management, and continuously seek out ways to improve and scale up our dataset building efforts.

Key job responsibilities

Managing the end-to-end relationships with our vendors and workforces

Forecasting future spend, and tracking overall vendor spend to budget, closely coordinating with Finance and other stakeholders

Negotiating and managing vendor contracts

Monitoring vendor performance and addressing any issues or concerns to maintain service levels

Communicating opportunities and status reports to Amazon leadership

Designing, operating and analyzing data groundtruthing pipelines that involve multilingual workforces

About the team

Amazon Search provides a highly customer-centric, team-oriented environment with offices located in Palo Alto, California. With us, youll experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging the resources of Amazon.com (AMZN), one of the world's leading Internet companies.

Basic Qualifications

- 3+ years of program or project management experience

- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

- 3+ years of defining and implementing process improvement initiatives using data and metrics experience

- Experience using data and metrics to determine and drive improvements

- Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

- 2+ years of vendor management experience

- 3+ years of driving process improvements experience

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience

- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

- Experience building processes, project management, and schedules

- Knowledge of basic statistics (standard deviation, correlation, hypothesis testing)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.