Marketing Program Analyst Job at Daikin Applied in Wayzata
Daikin Applied, Wayzata, MN, United States
Make your mark at the world's largest HVAC company The Program Analyst will play a key role within the rapidly expanding Service Solutions department. This position actively contributes to developing aftermarket program initiatives for the Daikin Service team. Collaborating closely with the Program Manager, the role involves supporting program development, conducting service analytics, creating marketing strategies, and implementing process improvements and training efforts. Key Responsibilities: Collaborate with the Program Manager to develop aftermarket program content for internal customers. Facilitate the creation of marketing content and manage monthly email communications to promote Service Solutions initiatives. Assist in training internal teams on the aftermarket program catalog to drive program adoption and engagement. Provide full oversight and management of warranty processes and analytics, while leading improvements based on data-driven findings. Analyze and manage data on maintenance agreement trends, providing detailed reporting on results. Interpret sales data from dashboards and compile monthly performance reports. Support project work aimed at evolving and improving program initiatives. Contribute to the enhancement and organization of the SharePoint site for efficient file management. Continuously identify opportunities to improve internal processes and evolve program offerings. Foster a workplace culture rooted in positivity, inclusion, collaboration, and respect. Qualifications: Associate's degree and 2 years of direct work experience as a Program Analyst, Marketing Analyst, or similar. Equivalent of or 6 years of direct work experience as a Program Analyst, Marketing Analyst, or similar considered in lieu of an Associates degree. Advanced proficiency in PowerPoint and Excel. Strong verbal and written communication skills. Experience in data analysis, reporting, and presentation development. Preferred Qualifications: Bachelor's degree and 2 years experience as a Program Analyst, Marketing role, or similar experience. LI-Remote Equal Opportunity Employment: It is the policy of Daikin Applied to provide equal employment opportunity (EEO) to all persons regardless of race, creed, color, religion, gender, gender identification, sexual orientation, age, national origin, disability, protected veteran status, genetic information, marital status, membership or activity in a local commission, or any other characteristic protected by federal, state or local law.