Quick Lane Service Advisor / Writer (Automotive) - Quick Lane of Boerne Job at E

Quick Lane Service Advisor – Quick Lane of Boerne

We need a Quick Lane Service Advisor who seeks an opportunity to get a CAREER started in the automotive industry! Customer service skills and a winning attitude are the only requirements. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.

Job Responsibilities

• Greet service department customers promptly and courteously—attitude is everything!
• Listen to customers and clearly translate repair needs to techs
• Upsell additional services using low pressure, high integrity methods
• Provide accurate repair/maintenance estimates
• Adhere to policies on vehicle care and operation
• Follow up on each repair and keep customers informed of progress
• Inspect repair quality and ensure all work is complete
• Review and explain repairs and associated costs with customers
• Handle minor customer concerns and complaints
• Keep Service Manager informed of all problems and potential problems
• Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

Requirements

• MUST HAVE strong communication skills
• Must be able to work Saturday's
• Must be able to multi-task
  • We have a detailed Service Training Program where we will teach the rest! Ask about it for more information! :)

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:

• Health, Dental, Vision Insurance
• Life Insurance
• Paid Vacation
• Employee Vehicle Purchase Program
• Career Path as an Automotive Service Advisor with El Toro Auto Group

About Our Dealership

Welcome to Quick Lane of Boerne's Employment Opportunities portal! If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people and supporting our community.

We offer an excellent benefit package, and a great working environment. If you want to set yourself apart from the ordinary routine of the average job, while earning an above average salary, simply apply and click "submit". Thanks for considering us in your employment endeavors!

Join our team today!