Brown Brothers Harriman
US RFP Team Lead and Content Manager
Brown Brothers Harriman, Boston, MA
At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application!What You Can Expect At BBH:If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.The US RFP Team Lead and Content Manager will manage the US RFP Team as well as lead BBH’s RFP content management across the globe. They will be responsible for creating a rigorous approach to BBH’s content management as well as streamlining proposal automation.RESPONSIBILITIES:Team LeadershipManage the US RFP TeamMentor and train team members on content best practiceEngage with SMEs on a regular basis to build team relationships and review feedback, processes, and contentIdentify strategies to improve RFP / RFI / DDQ quality and efficiencyProvide clear handoffs across regional teams to ensure smooth transitions and keep workflows moving when deadlines are tightRFP Content ManagementOwn content management at BBH, interfacing with over 200 subject matter experts (SMEs) and the RFP TeamOwn the governance and processes around keeping all content up to date, adding new content, addressing knowledge gaps, and running a periodic timetable to get SMEs to sign off their contentWrite and edit both standard and strategic content to ensure we are appropriately positioning BBH’s end-to-end service capabilitiesRemove duplication and redundancy across the database and ensure all content is clean and ready to useCollaborate with subject matter experts to improve readability and develop cohesive and consistent messagingReview analytics across content to understand content that is most frequently used and where some content could be retiredEnsure that branding, styles, spelling, grammar and tone is consistent across all contentRFP and DDQ SupportSupport allocation of DDQs and RFPs across the teamAnalyze incoming RFPs, DDQs, and RFIs to determine products required, level of effort, necessary team involvement, and any company requirementsLead DDQs and RFPs for the teamTechnology platform supportIdentify new features of the proposal automation tool to be applied to BBH’s RFP and Content process to enhance user experience and reduce production timeProvide training to SMEs on the use of BBH’s proposal automation toolSupport technology upgradesServe as a technical expert of the proposal automation tool within BBH, including inquiry management and documentationSpecial ProjectsParticipate in ad-hoc projects, and other team/business initiatives such as proposal automation product upgrades, developing standard questionnairesKNOWLEDGE, SKILLS & REQUIREMENTS:BA Degree or EquivalentUp to 5 Years Relevant Professional Work Experience Technical Capabilities (include linguistic competencies):Highly proficient English speaker and writerGreat proofreading and copy-editing skillsExcellent collaboration and project management skillsAbility to work on multiple projects simultaneouslyAbility to communicate key information quickly and effectively at the "headline" and detail levelDetail-oriented; comfortable following complex instructions and managing other people to deadlinesProficient in Office suite of productsKnowledge of Qvidian or other Proposal Automation tools a plus but not essentialAssociation of Proposal Management Professionals (APMP) a plus but not essentialWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.SummaryLocation: BostonType: Full time