Director of Sales & Marketing
Spire Hospitality, Orange, CA, United States
Just four miles from Disneyland, we offer firework views and easy access to the Anaheim Resort Transportation (ART) shuttle to the parks. Angel Stadium, the Anaheim Convention Center, Honda Center, and Chapman University are all within 10 minutes. Enjoy our restaurants, outdoor pool, and a warm DoubleTree Chocolate Chip Cookie on arrival.
SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.
We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.
We are seeking a dynamic and results-driven individual to join our team as the Director of Sales and Marketing for our hotel. This position is key to driving revenue growth and ensuring the success of our sales and marketing efforts. As the Director of Sales and Marketing you will also be responsible for bringing in Group and other business. We are looking for a hunter!
If you are a highly motivated and strategic individual with a passion for sales and marketing in the hotel industry, we would love to hear from you. Join our team and play a key role in driving the success of our hotel's sales and marketing efforts.
In this role, you will deliver exceptional Guest Services as part of our Sales & Catering team, overseeing the hotel's sales function. As a Director of Sales, your primary focus is ensuring guest satisfaction by orchestrating remarkable experiences from the moment guests arrive at the convention or meeting space. You will provide leadership, empowering our hotel teams to strive for excellence and cultivate repeat business, leaving an indelible mark on every guest experience.
Essential Job Functions:
- Offer our guests unparalleled service with warmth and attentiveness
- Develop and implement strategic sales and marketing plans to achieve hotel revenue targets.
- Lead and manage the sales and marketing team, providing guidance and support to maximize their performance and productivity. Oversee the operation, services, and activities of the Sales & Catering Department
- Identify new market opportunities and develop innovative strategies to capture and expand market share.
- Build and maintain strong relationships with corporate clients, travel agencies, and other key stakeholders to generate business leads and promote the hotel's services.
- Conduct market research and analysis to identify trends, competitive landscape, and customer preferences, and use the findings to inform marketing and sales strategies.
- Collaborate with the revenue management team to optimize pricing strategies and maximize revenue potential.
- Oversee the development and execution of marketing campaigns, including digital advertising, social media, email marketing, and other promotional activities.
- Monitor and analyze sales and marketing metrics to assess performance and identify areas for improvement.
- Stay updated on industry trends and best practices, and implement innovative sales and marketing techniques to stay ahead of the competition.
- Ensure compliance with all legal and regulatory requirements related to sales and marketing activities.
- Participate actively in annual budget planning, goal setting, and implementation alongside the General Manager
- Lead ongoing research in the travel industry to identify market trends and insights for developing innovative marketing strategies or annual Marketing Plans
- Conduct interviews, make hiring decisions, and train team members in Sales & Catering procedures and techniques
- Foster strong, collaborative relationships within the Sales & Catering team and across other hotel departments
Compensation: $120,000-$150,000/annual + incentive bonus plan
Physical Demands:
- Ability to sit for long periods of time
- Ability to exercise judgement in evaluating situations and making sound decisions
Qualifications:
Education:
- Bachelor's degree in Business Administration, Marketing, or a related field. MBA preferred.
- High school diploma or its equivalent
Experience:
- Proven track record in sales and marketing leadership roles within the hotel industry.
- Strong business acumen and understanding of market dynamics.
- Excellent communication, negotiation, and presentation skills.
- Ability to build and maintain relationships with key stakeholders.
- Analytical mindset with the ability to interpret data and make informed decisions.
- Proficiency in using sales and marketing software and tools.
- Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
- Results-oriented mindset with a focus on achieving revenue targets.
- 6-years Hotel Sales/Convention Service Management experience preferred
- 6 -years Sales Management experience required
- Confident utilizing MS outlook, Word, and Excel
- Previous experience with OnQ is a plus.
- Valid Driver's License
- Willing to travel
Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)