Accenture
Technical Writer
Accenture, Boston, MA
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.
Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.
Join us to drive positive, lasting change that moves missions and the government forward!
Job Description:
Accenture Federal Services' National Security Portfolio (NSP) is seeking a highly motivated Technical Writer to support the integration, testing, deployment, and sustainment of a Command, Control, Communications, Computers, Intelligence, Surveillance and Reconnaissance (C4ISR) system to provide maritime domain awareness in Northern Africa. The system will be responsible for collecting, analyzing, and disseminating security information to enhance the security and force protection of maritime boundaries, natural resources, and strategic ports. The ideal candidate will work as part of an integrated team based in greater Boston, Massachusetts, to develop and maintain the system and software documentation pertaining to system configuration, operations, security, and maintenance.
The Work:
Here's what you need:
Bonus points if you have:
Security Clearance:
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, New York, Washington, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.
The pay range for the states of California, Colorado, Hawaii, New York, Washington, and the District of Columbia is:
$65,000-$139,600 USD
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
Equal Employment Opportunity Statement
Accenture Federal Services is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.
Requesting An Accommodation
Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If youare being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.
Join us to drive positive, lasting change that moves missions and the government forward!
Job Description:
Accenture Federal Services' National Security Portfolio (NSP) is seeking a highly motivated Technical Writer to support the integration, testing, deployment, and sustainment of a Command, Control, Communications, Computers, Intelligence, Surveillance and Reconnaissance (C4ISR) system to provide maritime domain awareness in Northern Africa. The system will be responsible for collecting, analyzing, and disseminating security information to enhance the security and force protection of maritime boundaries, natural resources, and strategic ports. The ideal candidate will work as part of an integrated team based in greater Boston, Massachusetts, to develop and maintain the system and software documentation pertaining to system configuration, operations, security, and maintenance.
The Work:
- Plan, write, and maintain all associated C4ISR system, sensor, and software manuals
- Work with the entire integration team (Quality Assurance, Training, Software Engineering, Program Managers, and Systems Engineers) to understand the documentation priorities, collect information, and develop documents used for system training, user manuals, and other required program documentation
- Create and maintain customer end-user documentation, which consists of Online Help, User Guides, Admin Guides, Configuration and Installation instructions, etc.
- Maintain policy document frameworks, consolidate technical input and analysis, and create logical understandable system reports
- Participate in weekly program discussions and reviews, providing status of all program related documentation deliverables
- Create documents based on pertinent system technical drawings, technical information, consultations with the technical personnel, and other available sources
- Review system, sensor, and software documentation for content and grammatical quality and consistency
- Work with the program software development team to document all new software capability and fixes
- Assist the Lead Technical Writer with managing all program documentation deliverables and ensuring the proper documentation priorities are being executed
- Write referential and instructional material after only having a short amount of time to become familiar with the product
Here's what you need:
- Certificate, Letter of Specialization, or Bachelor's degree in Professional Writing and Technical Communication, Technical Writing, English, Communication, Graphic Design, or related field
- 3+ years of experience as a technical writer for a software application
- 2+ years using standard design software, including Adobe Creative Suite (InDesign, Illustrator, Photoshop), plus familiarity with the MS Office suite, including PowerPoint
- 2+ years of experience with document authoring tools such as MadCap Flare or RoboHelp
Bonus points if you have:
- Familiarity with Agile process
- Familiarity with NIST Cybersecurity Framework
- Ability to design and create graphics and illustrations that balance the users' needs with program goals and technological capabilities
- Familiar with the concept of reusable content for documentation
- Ability to prioritize and manage tasks with minimal oversight
- Demonstrated ability to write for a wide variety of audiences with a range of expertise
- Demonstrated ability to reach out to and follow through with other roles at the company to obtain technical information
Security Clearance:
- Must be a US citizen with the ability to obtain a security clearance
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, New York, Washington, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.
The pay range for the states of California, Colorado, Hawaii, New York, Washington, and the District of Columbia is:
$65,000-$139,600 USD
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
Equal Employment Opportunity Statement
Accenture Federal Services is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.
Requesting An Accommodation
Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If youare being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.