Specialist - Operations Communications

Support Staff - Position - Specialist



Start Date

Open Date 07/16/2024

Closing Date

Baltimore City Public Schools is seeking a motivated and dynamic Operations Communications Specialist to join our Operations team under the guidance of the Director of Community and Public Relations. This position will play a key role in managing and executing communication strategies related to capital projects, large maintenance projects, other Operations related initiatives and engagement events within the school district. The ideal candidate will possess a blend of strategic thinking, creativity, and technical knowledge to effectively communicate complex information to diverse audiences.

Essential Functions

• Develop and Implement Communication Strategies: Create comprehensive communication plans that support the Operations department's goals, including capital improvements, maintenance initiatives, and community engagement efforts.
• Content Creation and Management: Produce engaging, informative content for a variety of channels, including press releases, newsletters, websites, and social media, ensuring consistency with the district's brand and communication objectives.
• Media Relations: Act as a liaison between the Operations department and the media, coordinating interviews, and responding to media inquiries related to operational projects and initiatives.
• Stakeholder Engagement: Develop and maintain relationships with stakeholders, including students, parents, staff, community members, and external partners, ensuring transparent and effective communication regarding operational projects and events.
• Event Coordination: Assist in the planning and execution of public engagement events related to capital projects and maintenance initiatives, including community meetings and informational sessions.
• Crisis Communication: In collaboration with the District's Communications team, assist in managing communications during Operations related emergencies or crises, ensuring accurate and timely information dissemination.
• Reporting and Evaluation: Monitor and report on the effectiveness of communication strategies, using data to inform and adjust tactics as needed.
• Project Support: Collaborate with project managers and other operational staff to ensure alignment between project objectives and communication efforts.
• Performs and promotes all activities in compliance with equal employment and non-discrimination policies; follows federal laws, state laws, school board policies, administrative regulations, and the professional standards.

Maximum Salary 97567.00

Minimum Salary 78848.00

Desired Qualifications

• Bachelor's Degree in Communications, Public Relations, Journalism, or a related field.
• Experience: Minimum of 3 years of experience in communications, public relations, or a similar role, preferably within an educational or public sector environment.
• Strong Writing Skills: Exceptional ability in crafting clear, compelling content for various audiences and formats.
• Project Management: Proven ability to manage multiple projects simultaneously, with attention to detail and the ability to meet deadlines.
• Digital Proficiency: Experience with digital communication platforms, social media management, and content management systems.
• Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
• Strategic Thinking: Ability to think strategically and creatively to develop impactful communication strategies.
• Team Collaboration: Strong collaborative skills, with the ability to work effectively both independently and as part of a team.

Full time or Part time Full time

Additional Details

Qualified candidates for the above position must submit the following:

• Completed online application
• Resume that clearly demonstrates the above minimum qualifications. It is important that you include all experiences and education related to the position to which you are applying.
• Upload copies of all transcripts -undergraduate, graduate and all MSDE Certifications
• Must provide three (3) professional references to include: name, title, business address, e-mail address and phone number
• All documentation/certification necessary (scanned copies accepted) to substantiate minimum qualifications; must be uploaded into application
• All documentation must be scanned and uploaded to application

Benefits -- This position is eligible for benefits. To review the available options please see the information relevant to the union for this position by viewing the following link: http://www.baltimorecityschools.org

• Baltimore City Public Schools ("City Schools") does not discriminate in its employment, programs, and activities based on race, ethnicity, color, ancestry, national origin, nationality, religion, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy or parenting status, family structure, ability (cognitive, social/emotional, and physical), veteran status, genetic information, age, immigration or citizenship status, socioeconomic status, language, or any other legally or constitutionally protected attributes or affiliations. Discrimination undermines our community's long-standing efforts to create, foster, and promote equity and inclusion for all. Some examples of discrimination include acts of hate, violence, harassment, bullying, or retaliation. For more information, see Baltimore City Board of School Commissioners Policies JBA (Nondiscrimination - Students), JBB (Sex-Based Discrimination - Students), JICK (Bullying, Harassment, or Intimidation of Students), ACA (Nondiscrimination - Employees and Third Parties), ACB (Sexual Harassment - Employees and Third Parties), ACD (ADA Reasonable Accommodations), and ADA (Equity), and the accompanying City Schools Administrative Regulations. City Schools also provides equal access to the Boy and Girl Scouts and other designated youth groups. Link to Full Nondiscrimination Notice.

For inquiries regarding the nondiscrimination policies, please contact the Equal Employment Opportunity Manager, 200 E. North Avenue, Room 208, Baltimore, MD 21202; [redacted] (phone); [redacted] (fax).

This position is affiliated with the Paraprofessionals and School Related Personnel (PSRP) bargaining unit.

This position is affiliated with the City Retirement Plan.