Technical Writer

A World-Changing Company

Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

The Role

As a technical writer and editor, you’ll play a key role in helping our customers succeed by creating, maintaining, and improving documentation that supports users of Palantir’s products.

At Palantir, we view documentation as a key part of product development. Working at the intersection of users and Palantir’s products, you will develop an understanding of user needs and help them get the most out of our software. You’ll be a thought partner with our product development teams, combining your communication skills with empathy for users and product knowledge. Your work will primarily be on written documentation, but may also include interactive tutorials, recorded demonstrations, or other communication channels.

Teams and individuals at Palantir operate with a high degree of autonomy and independence. In this role, you’ll be responsible for setting priorities for your work, deciding where to allocate your time based on an assessment of stakeholder and organizational needs. You should be comfortable thinking about the “big picture” narrative and structure of our documentation, as well as diving into the details. On any given day, you might find yourself editing a guide drafted by a developer, writing a new tutorial for a critical workflow, or identifying an area that needs improvement and partnering with a team to make the fix. You will also gain exposure to the technical infrastructure for composing and distributing platform documentation.

Core Responsibilities

• Understand and communicate the value proposition of Palantir’s products.
• Create user documentation in partnership with developers and business teams.
• Review and edit documentation to maintain a high level of quality.
• Identify, triage, and resolve needs in documentation.
• Maintain style guides and best practices for writing, improving, and publishing documentation.
• Manage and structure multi-stakeholder documentation projects.
• Uphold a culture in which developers are engaged with documenting their products, including hosting training sessions and workshops.

What We Value

• Commitment to quality and accuracy in communication and writing, with the ability to translate complex technical subjects into clear, concise prose suited for the intended audience.
• Ability to prioritize, adapt, and operate in unstructured environments as part of a fast-moving team.
• Enthusiasm for learning about and communicating new technology and concepts.
• Experience working with engineering teams as part of the software development process.

What We Require

• Outstanding writing and editing skills.
• 3+ years of technical writing experience or similar experience in software development.
• Experience with programming, scripting, or statistical packages; previous work in software engineering or data science is a plus.
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• Our benefits aim to promote health and wellbeing across all areas of Palantirians’ lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies.

Benefits

• Medical, dental, and vision insurance
• Life and disability coverage
• Paid leave for new parents and emergency back-up care for all parents
• Family planning support, including fertility, adoption, and surrogacy assistance
• Stipend to help with expenses that come with a new child
• Commuter benefits
• Relocation assistance
• Unlimited paid time off
• 2 weeks paid time off built into the end of each year

Salary

The estimated salary range for this position is estimated to be $88,000 - $122,000/year. Total compensation for this position may also include Restricted Stock units, sign-on bonus and other potential future incentives. Further note that total compensation for this position will be determined by each individual’s relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives.