Pinnacle living
Technical Writer
Pinnacle living, Irving, TX
Title: Technical Writer
Location: Irving TX / Jacksonville FL / Tampa FL (3 days Onsite - Hybrid)
Duration: 5 months
Intake call notes:
-Tech writer
-Risk background.
-Writing software documentation
-MCA experience is a BIG plus
-No work examples because of quick turn around
-Example Questions: Simple triaging
-Good communication and helping answer help desk tickets
• 6+ years experience and Proficiency writing software documentation, including API guides, tutorials, and quick-start guides
• The ability to clearly explain technical concepts
• Empathy for users
• Curiosity
• Proficiency in HTML, Markdown and documentation-as-code
• Experience identifying gaps and types of content to be written
• Experience with Risk, Control or technical products or platforms
• Delivered documentation to market by working across business, engineering, and other stakeholders
• A strong and rationalized sense of priorities, and the ability to translate conflicting priorities and requirements into an actionable plan
• Launched and continuously improved documentation by focusing on both short-term and long-term goals
• Comfort working within an Agile framework
• High levels of accountability and ownership
Nice to have:
• Experience in banking or finance
Pay Range: $60 - $65
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
Location: Irving TX / Jacksonville FL / Tampa FL (3 days Onsite - Hybrid)
Duration: 5 months
Intake call notes:
-Tech writer
-Risk background.
-Writing software documentation
-MCA experience is a BIG plus
-No work examples because of quick turn around
-Example Questions: Simple triaging
-Good communication and helping answer help desk tickets
• 6+ years experience and Proficiency writing software documentation, including API guides, tutorials, and quick-start guides
• The ability to clearly explain technical concepts
• Empathy for users
• Curiosity
• Proficiency in HTML, Markdown and documentation-as-code
• Experience identifying gaps and types of content to be written
• Experience with Risk, Control or technical products or platforms
• Delivered documentation to market by working across business, engineering, and other stakeholders
• A strong and rationalized sense of priorities, and the ability to translate conflicting priorities and requirements into an actionable plan
• Launched and continuously improved documentation by focusing on both short-term and long-term goals
• Comfort working within an Agile framework
• High levels of accountability and ownership
Nice to have:
• Experience in banking or finance
Pay Range: $60 - $65
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.