Sr. Digital Supply Chain Manager, First-party Publishing Operations, Prime Video

Description How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry? At Prime Video, we are pioneering a new generation of digital supply chain at a remarkable speed to accelerate our market position and global reach. If this sounds interesting, come build the future of streaming entertainment with us! Prime Video is a global premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do. Key job responsibilities Within Content Publishing Operations is the First-party Publishing team who is responsible for the end-to-end content operations of Amazon's in-house studios, such as Amazon MGM Studios, MGM+, and Freevee. This team manages short-term deliverables like launching titles on time and defect-free, as well as long-term improvements like global standardization of the content pipeline. The team collaborates with Global Marketing, Post Production, and Delivery to enhance customer experience, performance management, and digital supply chain efficiency. We are searching for a Senior Digital Supply Chain Manager who can hold a leadership position in building strategic partnership with senior leaders in cross-functional product, technical, and studio operations teams to drive adoption of newly launched products within our in-house studios. This includes advising product and technical teams on specifications and business requirements, creating and executing partner communication plans, leading change management across multiple organizations, and delivering against adoption goals being tracked at the VP level or above. This role demands a high capacity to Earn Trust, Have Backbone; Disagree & Commit, Invent & Simplify, and Deliver Results as we need to be continually adapting to the fast-moving environment and push to drive efficiency and simplification for global customers. In this role, you will have the opportunity to work with various senior-level stakeholders within Amazon and technical teams. The successful candidate will need to be entrepreneurial, wear many hats and work in a fast-paced, dynamic, and highly collaborative environment. If this sounds intriguing, please consider this role with Prime Video. A day in the life Advise product and technical teams on specifications and business requirements for new products by championing the needs of your customers. Define and execute communication strategies for new product launches. Lead change management of installing new processes and ways of working within our in-house studios. Measure and report out to senior leaders adoption rates of new product launches, pivoting strategies where required to deliver against goal. Work effectively in a team environment and cross-functionally with Prime Video Catalog technology teams, engineers, Studio Productions, Analytics, Product, and Video Content Services. About the team Our mission is to make available to Prime Video customers the largest and highest quality, and most enriched catalog of video content anywhere in the world. We aim to create a friction-free self-service delivery experience that meets the needs of all studio partners regardless of size, budget, location, language, or technical capability. By doing so, we remove distribution limitations and level the playing field across studios, so every title is available to every customer worldwide and the best content wins. Basic Qualifications 5+ years of experience in Account Management, Partner Management, Supply Chain Management, Operational Management, Business Development, or a related field 5+ years of experience writing memos, documents, or status reports that were reviewed by Senior Managers, Directors, and Vice Presidents Experience managing cross-functional teams to deliver products and projects on tight deadlines and achieve VP-level goals Ability to influence internal and external senior level stakeholders without authority Preferred Qualifications Experience in Supply Chain, Operational Management, or Program Management within large global organizations Demonstrated ability to work cross-functionally with engineering, design, and operations counterparts to deliver results and exceed VP-level goals Ability to understand customers and their behavior in order to drive new feature development and adoption Exceptional interpersonal and communication skills, including strong writing and speaking skills Advanced ability to draw insights from data and clearly communicate them (verbal/written) to the stakeholders and executives as required Be self-driven and show ability to deliver on ambiguous projects with incomplete or imperfect data Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $245,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.