McKinsey & Company
Manager of Communications, North America
McKinsey & Company, Chicago, IL
Who You'll Work With
You will be based out of our Chicago Office as a member of McKinsey's Reach and Engagement function in North America, collaborating with fellow communications professionals in geographic, central firm, and practice-based roles, along with senior firm leaders and external stakeholders in the region.
Your impact within our firm
You will help to shape and execute communications initiatives that strengthen McKinsey's reputation across the firm's Chicago, Cleveland, Columbus, Minneapolis, Pittsburgh and St. Louis locations.
You will work closely with office leadership to develop and execute communication strategy to support the firm's reputation locally. You will manage projects across the region, including driving external publishing, engaging with media, and planning events for clients, alumni and other external stakeholders. You will help to radiate content across existing channels in support of firm communication campaigns and priorities.
You will anticipate, identify, and respond to reputational risk issues that may arise to protect and enhance McKinsey's reputation. You will proactively shape the local and regional narrative and advise and counsel partners on external relations efforts. You will develop clear, structured and engaging written communications that rigorously follow conventions of written English and help review materials. You will be expected to promote high-quality and consistent branding (i.e., firm's signature voice, visuals, and narrative) across communications platforms and channels.
You will develop metrics to measure impact of communications strategies and help implement collection/reporting mechanisms. You will support management of contact databases to maximize engagement.
As a people leader, you will coach and support the immediate team and junior colleagues, enabling a collaborative and inclusive environment. Additionally, you will help support the full team, including hiring and evaluating team members when necessary.
Your qualifications and skills
You will be based out of our Chicago Office as a member of McKinsey's Reach and Engagement function in North America, collaborating with fellow communications professionals in geographic, central firm, and practice-based roles, along with senior firm leaders and external stakeholders in the region.
Your impact within our firm
You will help to shape and execute communications initiatives that strengthen McKinsey's reputation across the firm's Chicago, Cleveland, Columbus, Minneapolis, Pittsburgh and St. Louis locations.
You will work closely with office leadership to develop and execute communication strategy to support the firm's reputation locally. You will manage projects across the region, including driving external publishing, engaging with media, and planning events for clients, alumni and other external stakeholders. You will help to radiate content across existing channels in support of firm communication campaigns and priorities.
You will anticipate, identify, and respond to reputational risk issues that may arise to protect and enhance McKinsey's reputation. You will proactively shape the local and regional narrative and advise and counsel partners on external relations efforts. You will develop clear, structured and engaging written communications that rigorously follow conventions of written English and help review materials. You will be expected to promote high-quality and consistent branding (i.e., firm's signature voice, visuals, and narrative) across communications platforms and channels.
You will develop metrics to measure impact of communications strategies and help implement collection/reporting mechanisms. You will support management of contact databases to maximize engagement.
As a people leader, you will coach and support the immediate team and junior colleagues, enabling a collaborative and inclusive environment. Additionally, you will help support the full team, including hiring and evaluating team members when necessary.
Your qualifications and skills
- 8+ years of experience in a business communications-related field, ideally in professional services, corporate communications, government, or a communications agency
- Bachelor's/University degree required
- Experience managing projects including creating and maintaining accurate budgets, schedules and timelines
- Mastery of Microsoft Office (Word, PowerPoint, Teams) and firm related tools (Box, Slack)
- Proficiency and fluency in verbal and written English is required
- Knowledge of managing integrated marketing and communications campaigns
- Excellent skillset across relevant communication service lines and platforms (e.g., external/internal comms, media relations, events, executive comms)
- Outstanding communication skills across formats (e.g., written, verbal/presentation, digital-ready content) and ability to apply them to develop and execute a strategy across portfolio of communications channels
- Ability to manage various projects simultaneously and work independently as well as collaboratively in a fast-paced and ambiguous operating environment, while driving for quality implementation and excellence
- Excellent ability to influence and direct colleagues, and manage needs of different stakeholders (including relevant senior leaders)
- Outstanding critical reasoning and problem-solving skills, including ability to disaggregate issues, identify root causes, and recommend solutions
- Ability to create psychological safety and inclusion within teams, enabling a collaborative environment