Corporate Affairs & Communications Manager

About us:

Who is NTE Mobility Partners and LBJ Infrastructure Group? The North Tarrant Express was the first design-build-finance-operate-maintain managed lanes project in Texas and consisted of the complete reconstruction of 13.3 miles of the existing I-820/SH-183 corridor between Dallas and Fort Worth. Since opening in October 2014, nine months ahead of the contracted completion date, the general highway lanes are experiencing a 70% decrease in congestion time and a 15% increase in average speed. With an Average Annual Daily Traffic (AADT) of 200,000, this Cintra-led project has doubled capacity and significantly improved mobility along this heavily congested corridor that traverses the heart of six cities through Northeast Tarrant County. The LBJ Express is currently the largest P3 operation in Texas and one of the largest ever undertaken in the U.S. With an Average Annual Daily Traffic (AADT) of 270,000, it is a regionally-significant transportation improvement project in North Texas that is relieving severe congestion in the dense urban area of north Dallas. In 2009, the Cintra-led consortium was selected to complete the design, construction, finance, operation, and maintenance of the project along I-635 and I-35E. Since opening in September 2015, approximately three months ahead of schedule, the general highway lanes are realizing a 60% decrease in congestion time and a 10% increase in average speed.

What makes us different? Our people come first. We want every single employee to develop both professionally and personally. With a strong focus on growth potential, we look to our internal employees as potential candidates for both national and international opportunities. We aim to achieve greatness by promoting from within every chance we get. We work hard and play hard and strive every day for success and achievement. With a diverse group of professionals working in a fast-paced environment, we achieve milestones constantly. And if that weren't enough, we also offer our employees highly competitive insurance benefits, Paid Time Off, and a matching 401(k) program.

Job Description:

Summary: The position of Corporate Affairs & Communications Manager is responsible for managing general public education and key stakeholder outreach with regard to operation of the LBJ Express and North Tarrant Express concessions, as well as the construction of new segments and corridors. This position supports the Corporate Affairs, Communications and Marketing departments and offices at LBJ Infrastructure Group in Dallas and NTE Mobility Partners in North Richland Hills.

Essential Duties and Responsibilities:

• Demonstrates a thorough understanding of the business operations of the company, including its various business units, projects, and teams
• Serves as a first point-of-contact for stakeholders along highway corridors that we are constructing and/or operating and maintaining, including providing timely information related to project operations or construction
• Provides operational leadership and facilitation of Corporate Social Responsibility initiatives, including planning and coordinating events and vendors, coordinating all logistics, managing planning meetings, ensuring high level of employee engagement, managing set-up and breakdown of events, and capturing photo and video assets
• Reviews the daily press clips and reports and identifies opportunities for media engagement and new community partnerships
• Develops compelling content for internal and external audiences, including but not limited to, press releases, e-blasts, internal newsletter articles, inserts, brochures, fliers, fact sheets, calendars, maps and social media
• Assists with development of promotional videos used in public presentations and/or on social media channels; assists with the production of educational videos and tutorials
• Ensures website content is current and relevant, including writing, editing and uploading content
• Works collaboratively with the Marketing department to develop, manage, monitor and maintain social media content and platforms, as well as reviews and analyzes results
• Gathers information on construction updates and project timelines and disseminates this information effectively and in a timely manner to stakeholders and affected businesses, neighborhoods, school districts, and emergency responders
• Maintains positive and productive working relationships with stakeholders, community partners, grant beneficiaries, employees, and management teams
• Prepares a variety of monthly reports by collecting, analyzing, and summarizing data
• Participates in a variety of community events and, when needed, serves as the official representative of the company at community events, public meetings, and local, state and federal legislative meetings
• Assists team in producing and making presentations
• Works with Marketing to manage all graphics, photography and video assets, as well as marketing and communications materials
• Helps plan, coordinate and implement special events related to issues, products and services
• Perform other job-related duties as needed

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to fulfill those duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:

• Bachelor's degree in Communications, Public Relations, Marketing, Media or related field
• 5-7+ years of experience of progressive responsibility in similar position(s) that provided extensive writing experience and presentation skills

Professional Qualities:

• Impeccable communications skills, including strong writing, editing, and proofreading skills, are required as is an innate understanding of the importance of effective, timely, and accurate communications with both internal and external audiences
• Sound knowledge of principles, practices, and procedures used in public relations, marketing and strategic communications with multiple stakeholders is required
• Ability to perform work accurately and thoroughly is required
• Ability to organize and execute multiple projects, pay close to attention to details, and be accountable for work schedule and work deliverables
• Ability to represent the company with the highest levels of integrity, respect, and professionalism

Computer Skills:

• Highly proficient in Microsoft Office Suite and Adobe Creative Suite. Experience with Photoshop and video editing software is highly preferred.
• Experience with website management and content development, a plus
• Candidates must submit writing samples (such as marketing materials, press releases, and social media and web content) and be prepared to take a live writing test (without AI or Chat GPT)

Work Environment & Physical Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually quiet
• Local travel throughout the DFW region will be required
• Specific vision abilities required by this job include ability to adjust focus, as necessary to use a computer
• While performing the duties of this job, the employee is regularly required to talk or hear
• The employee is frequently required to stand, walk and sit
• The employee is occasionally required to lift objects up to 25 pounds