Content Operations Support

A major software company is seeking a Content Operations Support to support the content team. We produce high-quality digital marketing content, including web, e-mail, SEO articles, and e-books – at a massive volume in-house and give other projects to agencies. We need you to help us with mostly administrative tasks to keep the content machine running and help different content-creating teams to run smoothly.

Our team believes in connecting with customers at scale, supporting them at each stage of the customer journey, especially through the early awareness and consideration stages. You’ll be a key player in ensuring that our content leads can work effectively by taking over administrative and recurring tasks enabling us to deliver high-quality content for our customers.

Responsibilities:

Content requests: Ensure that content bill of materials are complete and enter related content requests into content systems.

Content upload: Support asset uploads and provide input for publishing forms.

Content monitoring: Monitor and update content performance trackers to ensure content completeness.

Update documents: Support content leads in updating documents for planning and reporting.

Content audits: Perform content audits to ensure correct assets for localized webpages.

Qualifications:

• 2+ years’ content support or project management experience in an enterprise-scale environment.
• Good knowledge and experience of content management processes and tools. Experience with Wrike a plus.
• Structured and organized working style.
• Solid stakeholder management experience.

Pay and Benefits

The pay range for this position is $20.00 - $30.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position will be accepting applications until Dec 2, 2024.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.