Marketing & Communications Associate

Our company values our partnered clients and shares their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Marketing & Communications Associate Team. Their determined efforts in providing our clients with excellent customer service and marketing expertise has overall improved the quality of our client relations. With our client’s upcoming expansion, we are looking to extend our Marketing & Communications Associate Team. If you are team-spirited, share a passion in cultivating relationships, marketing services and have a desire to assist others, then the Marketing & Communications Associate role was made for you!  

Responsibilities of our Marketing & Communications Associate: 

• Utilize product knowledge to upsell products and services as needed and assist our sales team in new client acquisitions 
• Establish and maintain long lasting business and client relationships 
• Identify, troubleshoot, and provide clients resolutions to their issues and concerns based off our market territory and research of the local area
• Maintain open communication between our clients, their consumers, and team 
• Provide clients with an individualized purchasing experience and utmost customer service 
• Coordinate with marketing and sales team to ensure products are being promoted and assist with processing orders 
• Document client’s contact information, ensure their purchase order is correct, and submit all information accordingly to our Senior Client Relations Associates 
• Collaborate with fellow Marketing & Communications Associates, and other Customer Service and Sales team members that all marketing goals and sales targets are met 

Marketing & Communications Associate Qualifications: 

• High School Diploma or equivalent certification required 
• Bachelor’s Degree in Business Administration, Communications, Marketing, or other related fields preferred 
• 1-3 years of experience working in Marketing, Communications, Customer Service, Hospitality, Sales, or other related fields preferred 
• People-oriented and passionate about building relationships 
• Charismatic and personable demeanor that transpires to fellow Marketing & Communications Associates and other team members 
• Results driven and self-motivated to improve interpersonal skills 
• Practices active listening and is empathetic to client’s concerns
• Solution-oriented and takes initiative in resolving unexpected challenges

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