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System One

Media Systems Technician

System One, Washington, District of Columbia, us, 20022


Media Systems Technician

Employment Type: Full Time

Date Posted: 11/13/2024

Location: Washington, DC

Pay Range: $30.00 - $32.00 per Hour

Job Number: JO-2409-2522

Primary Function

Provide daily technical support to clients in conference room settings and via the AV Service Desk; provide assistance to a team of technicians servicing high-end conferencing with the goal advancing multimedia skills through ongoing training. Seeking Technician with very strong video skills.

Duties & Responsibilities

Set up, operate and strike conference room systems including varying types of microphones and sound amplification systems, data/video displays and projection systems, AV device control systems, simultaneous interpretation (SI), videoconferencing equipment, computer control systems, video switching, professional audio and video recording systems and video streaming

Assist Service Desk operations by responding to client calls, monitoring conference room systems via remote desktop software and web cameras and testing video conferences with AV technicians from Tier 1, centrally managed rooms.

Verify, test, troubleshoot and monitor videoconference connections prior to and during meetings

Ability to set up PowerPoint presentations, connecting laptop and desktop computers with display interfaces to portable and data projectors; able to correctly size and adjust a data image on-screen

Ability to set up standard audio systems consisting of microphones, mixer, amplifier, and speakers and adjust system for good speech level with no feedback

Ability to set up, playback and record from a variety of video and audio sources

Understand signal flow and be able to provide basic troubleshooting for audiovisual equipment

Report system anomalies, equipment problems, customer relations issues or any other daily event concerns that arise

Other duties as assigned

Skills & Qualifications

Excellent customer service skills

Good knowledge of current AV & VC industry practices, standards and procedures

Experience with microphone systems, digital audio consoles, Polycom and Cisco videoconferencing equipment, SI equipment, video systems, lighting equipment, computers, device control systems

Solid work ethic; interest and enthusiasm for growing skills in the media industry

Interest in advancing career; interest in obtaining the AVIXA CTS certification

Additional production skills such as audio recording, camera operation, editing, or field experience are desirable

Ability to read, speak and effectively communicate in the English language

Ability to thrive in a multicultural and multilingual environment

Candidate must be willing to undergo background check

Education & Experience

Bachelor’s Degree in Communications, Audio/Electronic Engineering or related field preferred; or Technical school training with electronics training and related experience

3 years of experience with the setup, operation and troubleshooting of conference rooms, auditoriums, theater, hotels and/or broadcast environment

To Apply

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Diversity Inclusion & Customer Service Statement

TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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