Writing Center Program Coordinator Job at University of Arizona in Tucson

Writing Center Program Coordinator

Posting Number
req21078

Department
Think Tank

Department Website Link

Location
Main Campus

Address
Tucson, AZ USA

Position Highlights

The Writing Center Program Coordinator contributes to daily operation of the Writing Center and to further its goal of providing peer writing support for matriculated students at the University of Arizona. The Program Coordinator works with the Writing Center Manager to provide program oversight for the Writing Center and helps foster a welcoming, collaborative, and professional environment within which both writing tutors and student clients can thrive.

The Writing Center is housed in THINK TANK, a student academic services unit under Student Success and Retention Innovation (SSRI). As a hub for learning assistance and enrichment programs, THINK TANK engages with students using a variety of service models including tutoring by appointment and drop-in sessions for various courses, Supplemental Instruction, workshops, and events. Services are provided by peer tutors, graduate assistants, and professional staff and are available to U of A students in both centralized and satellite locations. All SSRI units, including THINK TANK, are committed to creating and maintaining an environment that is diverse, inclusive, and free of discrimination. The Writing Center provides students the opportunity to work with trained peer tutors on any writing project, at any stage of the writing process. Peer writing tutors serve both undergraduate and graduate students across all academic disciplines and participate in writing workshops, events, and other initiatives. The Writing Center Program Coordinator works closely with the Writing Center Manager and the center's partners at the Graduate Writing Lab to ensure that the peer tutors are scheduled, trained, and supported thoughtfully and effectively. The Program Coordinator will attend administrative team meetings, staff development trainings, and periodic THINK TANK meetings. The position is administrative and supervisory in nature. Ideal candidates for this position are optimistic, innovative, flexible, forward-thinking, and adaptable. They should exhibit professional demeanor and demonstrate a willingness to work collaboratively and respectfully in a diverse, inclusive, and dynamic environment.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

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Duties & Responsibilities

• Works with the Writing Center Manager to develop and implement an exemplary and comprehensive tutoring program.
• Follows established guidelines to communicate workplace information to tutors and admin team members.
• Collaboratively sets work priorities and goals for programming.
• Responsible for regularly communicating the progress, outcomes, and direction of work to the Writing Center Manager.
• Makes recommendations concerning improvement of programs and services to the Writing Center Manager.
• Maintains tutor schedule with tutor information for the Writing Center.
• Works with the administrative team to supervise, support, observe, and evaluate tutors.
• Helps plan and facilitate tutor training sessions.
• Creates training materials when necessary.
• Creates and updates program materials when necessary.
• Helps coordinate the recruitment, hiring, and training of tutoring staff within established budget guidelines.
• Assists with approving payroll and tutor leave requests.
• Assists tutors in clock-in and clock-out procedures and other HR-related functions.
• Provides technical and methodological expertise for tutors.
• Helps coordinate and facilitate workshops, studios, and events.
• Provides problem solving assistance, interprets departmental policy and procedures pertaining to tutoring.
• Assists in special programs, including Embedded Tutoring, Cultural Centers support, and others as requested.
• Maintains collaborative working relationships with members of THINK TANK staff and campus colleagues.
• Interacts with THINK TANK staff to facilitate departmental work.
• Supports THINK TANK through participation in a variety of departmental activities, assignments and committees.
• And other duties as required.

Knowledge, Skills, and Abilities:

• Demonstrated effective communication with a diverse campus and community, including strong consultative, collaborative and mediation skills.
• Excellent presentation, public speaking and writing skills.
• Proactive and responsive interpersonal skills in a team setting.
• Knowledge of supervision principles and practices.
• Demonstrated organizational skills, attention to detail.
• High degree of openness to new approaches and new ideas.
• Commitment to, and knowledge of best practices for, inclusive student excellence.
• Commitment to creating an environment sensitive to student diversity.
• Familiarity with University of Arizona student worker hiring procedures and policies.
• Knowledge of FERPA and ethical principles in working with tutors and students.
• Knowledge of CRLA International Tutor Training Program Certification.

Minimum Qualifications

• Bachelor's degree in a writing studies field, Education, or other appropriate field and one year of related experience
  
  

Preferred Qualifications

• Post-baccalaureate education in a writing studies field, education, or other appropriate field.
  
• Tutor program experience.
  
• Experience supervising student workers.

FLSA
Non-Exempt

Full Time/Part Time
Full Time

Number of Hours Worked per Week
40

Job FTE
1.0

Work Calendar
Fiscal

Job Category
Student Services

Benefits Eligible
Yes - Full Benefits

Rate of Pay
$22.77 - $28.46

Compensation Type
hourly rate

Grade
6

Compensation Guidance
The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

The Grade Range Minimum, Midpoint, and Maximum Fields listed below represent a full range of career compensation growth over time in this position and grade. Each unit typically sets starting pay between minimum and midpoint upon hire. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.

Grade Range Minimum
$22.77

Grade Range Midpoint
$28.46

Grade Range Maximum
$34.15

Career Stream and Level
PC1

Job Family
Student Support

Job Function
Student Services

Type of criminal background check required:
Name-based criminal background check (non-security sensitive)

Number of Vacancies
1

Target Hire Date
12/1/2024

Expected End Date

Contact Information for Candidates
Sarah Boatright
sboatright@arizona.edu

Open Date
11/5/2024

Open Until Filled
Yes

Documents Needed to Apply
Resume, Cover Letter, and One Additional Document

Special Instructions to Applicant
In addition to your resume/CV and cover letter, please submit a writing sample that you feel demonstrates your writing proficiency. While we recognize AI tools can be useful in the writing process, we'd like to read original work in your own voice.

Diversity Statement
At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As a Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

Notice of Availability of the Annual Security and Fire Safety Report
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses.Thesereports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.