SAP is hiring: Senior Content Design Strategist in Palo Alto

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. What you'll do: As a Senior Content Design Strategist at SAP, you'll specialize in creating omnichannel content strategy across channels that include UI text, in-app help, an AI-assistant, notifications, and documentation. You'll support a team working to create onboarding and continued learning experiences using the WalkMe platform. Your role will initially focus on crafting and refining the content strategy for adoption experiences, ensuring consistency and clarity across products. What you bring: You are an experienced content designer and strategist with the ability to translate complex concepts into intuitive written content that enhances user comprehension and engagement. Your attention to detail ensures that every interaction aligns with our design excellence standards and enhances the overall user experience. You have many of the following characteristics: You have a high-level, holistic, and human-centered view of content's role in the customer experience. You are experienced in using tools and software like Figma, Ditto, WalkMe, and Pendo. You understand brand identity and can rapidly translate voice and tone guidelines into product content. You believe in using research to back content design choices. You are skilled in building cross-functional alignment on content strategy. You have a passion for innovation and a desire to push the boundaries of content design. Minimum Qualifications: 7 years of experience in content design, UX writing, technical writing, or content strategy. Bachelor's degree in English, Technical Writing, Communications, Journalism, Marketing, or a related technical field such as Computer Science or Design. Expectations and tasks: Create omnichannel content strategy across existing product content channels. Collaborate closely with UX designers, product managers, and developers. Participate in content reviews and provide constructive feedback. Apply and advocate for content design best practices. Present content strategy concepts and ideas clearly and persuasively. About the team: Our team transforms user engagement from the first interaction onward, creating intuitive onboarding and continuous learning experiences that empower users. We are a dynamic group of designers, researchers, and content designers who thrive on collaboration and creativity. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included. We believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with disabilities. Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture. The targeted combined range for this position is 136300 - 283400 (USD). The actual amount to be offered will be within that range, dependent upon education, skills, experience, and scope of the role. Requisition ID: 409138 | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid #J-18808-Ljbffr