Director of Direct Marketing and Fundraising

(Chicago/Hybrid) The position of Director of Direct Marketing and Fundraising will be responsible for leadership, implementation, and management of fundraising strategies and operations across DR TV, Telemarketing and Radio channels. This position will lead the development and implementation of strategies for donor acquisition, renewal, reactivation and sustainer conversion in support of The Fellowship's mission.This position is based at our headquarters located in downtown Chicago.

We are seeking an individual with Bachelor's degree in Communications, Marketing or Nonprofit Management or related area or equivalent experience. A minimum of 10 years' experience with proven, measurable success in marketing and fundraising, including television/radio and telemarketing channels is required. Certified Fundraising Professional, Member of Association of Fundraising Professionals or similar professional organization or working toward certification are preferred.

Essential Job Responsibilities Include:

Strategy:

• Collaborate with Senior Leadership to develop strategies to achieve The Fellowship's goals to acquire, retain, and reactivate donors through DRTV, Telemarketing, Radio channels and podcast strategy.
• Engage with strategic partners to manage implementation of strategies, maintaining and tracking progress to goals.
• Work closely with DRTV, Telemarketing, and Radio Operations to develop and execute strategies with inbound and outbound telemarketing services
• Work collaboratively with other internal fundraising channels to ensure ongoing integration of DRTV, Telemarketing, and Radio into the holistic donor journey, and ensure strong donor retention.

Management and Operations:

• Maintain oversight and accountability for donor acquisition and fundraising goals as well as related budgets.
• Develop and maintain Standard Operating Procedures for DRTV, Telemarketing and Radio Operations Unit.
• Provide hands-on leadership, development, and ongoing coaching and performance management of DRTV, Telemarketing, and Radio staff

Analytics and Reporting:

• Work in collaboration with the analytics team to establish accurate benchmarks.
• Provide reports for Executive Management and Leadership as requested.
• Define testing and adjust strategy according to results of analysis, organizational/departmental fundraising-related KPIs, and benchmarking.

Technical Skills & Abilities

• Knowledge of media buying practices, telemarketing segmentation, and fundraising best practices to acquire and retain donors.
• Knowledge of the Evangelical Christian market along with an understanding of Jewish tenet.
• Intermediate level proficiency in Microsoft Office applications (Word, Excel, Power Point, Outlook).
• Strong project management skills/ knowledge.
• Excellent oral and written communication skills.
• Intermediate negotiation and presentation skills.
• High degree of initiative and independent judgment.
• Detail oriented and highly organized with the ability to manage multiple priorities in a rapidly changing environment.
• Well-developed analytical and problem-solving skills.
• Strong critical thinking skills, able to understand and optimize donor data segmentation to achieve organizational goals in retention.
• Demonstrated leadership, team building and performance management skills.
• Ability to travel to industry-related conferences, partner meetings as needed.

The Fellowship is an organization of bridge builders whose vision is that Jews and Christians will reverse their 2,000-year history of discord and replace it with a relationship marked by dialogue, understanding, respect and cooperation. Together we are able to help more than a million Jews in need each year. Our success is built on a culture that celebrates the differences in who we are, what we have experienced, and how we think.

Come experience all The Fellowship offers including a competitive and generous benefits package with medical, dental and vision, retirement savings plans, ample time off and many more perks. Our headquarters is located on Wacker Drive, across from the Chicago Riverwalk with some of the best views in the city!

Keywords: Fundraising, Direct Response, Telemarketing

We are an equal opportunity employer (EOE).