Tyler Junior College
Telecommunications Officer
Tyler Junior College, Tyler, Texas, United States, 75701
Salary :
$32,240.00 - $37,076.00 Annually
Location :
1327 S Baxter Ave, Tyler
Job Type:
Full-Time Regular
Job Number:
00342
Department:
Campus Police
Opening Date:
10/22/2024
Number of Months:
12
Tyler Junior College gives equal consideration to all applicants for admission, employment and participation in its programs and activities without regard to race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, age, marital status, disability, veteran status or limited English proficiency (LEP). Description
The primary function of a Police Telecommunicator is to receive and prioritize Emergency 9-1-1 and non-emergency telephone calls from the public. Dispatches appropriate emergency service agencies such as police, fire, and emergency medical units. Monitors public safety units in the field. Retrieves and enters computer data for emergency response personnel within the service area. Answer administrative telephone lines, enters information into a Computer Aided Dispatch (CAD) system, and process non-emergency and routine requests for police, security, and technical support services. The Police Telecommunicator also monitors closed circuit television (CCTV) during special events and for security-related activities, and performs multiple tasks concurrently, while working in a fast-paced environment and maintaining a professional and positive demeanor. Serves as a Campus Security Authority as defined by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act).
Scope Impacts law enforcement and security efforts of TJCPD
Supervision Supervisor, Police Communication Manager Essential Functions and Duties
Answers Emergency 911 and non-emergency telephone calls for police, security and technical support events and services Enters information concerning calls for technical support and security-related patrol activity into a Computer Aided Dispatch (CAD) system to be forwarded to the appropriate police dispatch station for assignment Forwards calls received in the Police Communications Center to the appropriate office of the TJCPD Monitors CCTV for situations indicating a need for a law enforcement or security response, and forwards the information to the appropriate police dispatch station to initiate a proper response Composes and distributes shift and found property logs, and performs other police communication center paperwork Other duties as assigned Qualifications
Required Education/Experience
High school diploma or equivalent Other Requirements
Applicants must successfully complete a Public-Safety Telecommunication (PST) Test. The recommended testing is the International Personnel Management Association (IPMA) Public Safety Telecommunication Test or CritiCall. This testing will be administered by the Police Department or another agency authorized to administer the exam. Currently licensed Police Telecommunicator applicants may be exempt from the Public Safety Telecommication Test (PST) If one does not have a Telecommunication Officer Licensed issued by the Texas Commission on Law Enforcement, TCOLE, one must qualify to obtain a license, pass the basic licensing course and pass the TCOLE licensing exam This position is classified as security-sensitive and thereby subject to the provisions of Section 51.215, Texas Education Code
Supplemental Information
Working Conditions This position requires:NoYesWorking in an enclosed, secured communications environment XWorking in Patient Care Unit (e.g. nursing unit, outpatient clinic)X Exposure to human/animal blood, body fluids or tissuesX Exposure to harmful chemicalsX Exposure to radiationX Exposure to animalsX
Must be able to work any shift assignments during the day, evening, and night with possible varying days off and on holidays Subject to emergency recall during man-made or natural disasters and unusual occurrences on campus Physical Demands Time spent:Never (0%)Occasionally (1-33%)Frequently (34-66%)Continuously (67-100%)Standing X
Walking X
Sitting
XReaching X
Lifting/CarryingUp to 10 lbs
X 10 lbs to 50 lbs X
More than 50 lbsX
Pushing/PullingUp to 10 lbs
X 10 lbs to 50 lbs X
More than 50 lbsX
Computer/Keyboard
X Other Expectations
Perform other duties as assigned Will have contact - in person, by email, or by phone - with staff, students, and the general public Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities NOTE: With or without reasonable accommodation, the individual in this position must possess the competencies and must be able to perform the essential functions and duties of the job as described above - including essential tasks requiring specific physical demands. The position description is not inclusive of all responsibilities and expectations and may be amended with or without prior notice.
INSURANCE
(Coverage fully or partially funded by the College) Health Insurance Health insurance will become effective on the first of the month following 60 days of employment, provided that insurance enrollment forms are submitted. There are two plans for employees to choose from, both administered by Blue Cross and Blue Shield. With either plan, you have access to a network of over 10,000 medical and mental health providers in Texas. Both plans include a comprehensive prescription drug program through Optum Rx.
Employee's premium is fully funded by the College and State. Dependent premiums are funded 75% by the College and State, and 25% by the employee.
Basic Life Term Life Insurance The State provides employees a term life insurance policy of $5,000 with $5,000 accidental death and dismemberment.
Long-Term Disability This benefit is made available by the State and is fully funded by the College. Approved benefit pays 60% of insurance salary after 180-day elimination period. Benefits are paid until your return to work, reach full Social Security retirement age or are no longer considered disabled under the plan.
Optional Term Life Insurance With this optional plan, employees may purchase one to four times their annual salary in life insurance. The College funds one times the annual salary premium not to exceed $120 annually.
OPTIONAL INSURANCE
(Coverage fully funded by the employee) Dental Insurance Two dental insurance plans are available to full-time employees and eligible dependents.
Vision Insurance The health insurance plan covers some vision and eye health services, but does not cover the cost of eyeglasses and contact lenses. Additional vision insurance is offered to full-time employees and eligible dependents to help offset those costs.
Voluntary Accidental Death and Dismemberment This optional benefit provides additional financial support when there is an accidental death or injury of a certain type.
Short-Term Disability If claim is approved, this optional benefit pays 66% of monthly salary after a 30-day elimination period up to five months.
Cancer/Intensive Care Plan/Heart Plan/Accident Plan Several optional plans are available to employees and eligible dependents through AFLAC.
Dependent Term Life Insurance An optional term-life insurance policy of $5,000 with accidental death and dismemberment is available for all eligible dependents.
Tobacco User Premium All participants enrolled in a Texas Employees Group Benefits Program (GBP) health plan must be certified as a tobacco user or non-user. Tobacco users of any age - adults and minors - are charged the $30 tobacco user premium each month.
RETIREMENT Retirement The Teacher Retirement System of Texas (TRS) is provided and required for all full-time employees. Full-time faculty an eligible administrative employees may elect the Optional Retirement Program (ORP) as an alternative to TRS.
TJC Alternative Retirement Plan The College contributes on a monthly basis 4% of a full-time employee's salary into an alternative retirement plan administered by TIAA-CREF. Additionally, if an employee contributes 1%, 2% or 3%, the College will make a matching contribution for a total of 6%, 8% or 10% respectively. Some vesting requirements will apply.
Tax-Sheltered 403(b) Plans An optional retirement plan available to full-time employees. Employees may contribute up to the annual IRS maximum limitation in voluntary retirement savings to various approved vendors.
457 Deferred Compensation Plan An optional retirement plan available to full-time employees. Employees may contribute to the annual IRS maximum limitation in this voluntary retirement savings plan.
HOLIDAYS AND LEAVE Vacation Only 12-month employees are eligible to accrue vacation time on a monthly basis.
10 days for 1-7 years of service 12 days for 8-10 years of service 15 days for 11-15 years of service 20 days for 16+ years of service Sick Leave Full-time employees accrue 8 hours per month per contract length, with a maximum accrual of 90 days.
Holidays
New Year's Day Martin Luther King Jr. Day Good Friday Memorial Day Independence Day Labor Day Thanksgiving Day Christmas Eve Christmas Day Reduced Operations Periods
Spring Break (5 weekdays) Thanksgiving Break (5 weekdays including Thanksgiving Day) Winter Break (7 to 12 weekdays)
PROFESSIONAL AND CONTINUING EDUCATION Professional Development The cost of tuition in selecting Continuing Education courses offered by the College may be covered under the Employee and Family Scholarship program. Additional professional development opportunities may be afforded to employees at no cost with prior supervisor approval.
Enrollment in TJC Credit Classes The Employee and Family Scholarship, subject to availability of funds, is offered to full-time employees and their eligible dependents for applicable courses. The scholarship covers: Tuition (excludes out-of-district surcharge), General Education Fee, Student Life Fee, Health Services Fee, Registration Fee, Parking Fee, Distance Education Fee, Lab Fee and the College Preparatory Fee.
The Tuition Exemption program allows for the exemption of all tuition and fees for credit courses and approved non-credit courses for full-time employees meeting applicable guidelines.
OTHER BENEFITS TJC Event Attendance Free admission to regular season College sporting events for employees and immediate family. Free admission for two to most cultural arts events on campus.
Library Use Employees may utilize the Vaughn Library and Learning Resource Center.
Fitness Facility Use Employee and immediate family use of the Apache Recreation Center - an indoor weight and exercise center, 18-hole disc golf course, covered basketball course, and outdoor ping-pong table and cornhole. The cost is $5 per ID.
Disclaimer: These benefits are subject to change without notice. The College reserves the right to change, modify and/or terminate any program with or without reason or notice. This is intended for informational purposes only and does not constitute any agreement on the part to Tyler Junior College to provide employment to or benefits for the prospective employee.
$32,240.00 - $37,076.00 Annually
Location :
1327 S Baxter Ave, Tyler
Job Type:
Full-Time Regular
Job Number:
00342
Department:
Campus Police
Opening Date:
10/22/2024
Number of Months:
12
Tyler Junior College gives equal consideration to all applicants for admission, employment and participation in its programs and activities without regard to race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, age, marital status, disability, veteran status or limited English proficiency (LEP). Description
The primary function of a Police Telecommunicator is to receive and prioritize Emergency 9-1-1 and non-emergency telephone calls from the public. Dispatches appropriate emergency service agencies such as police, fire, and emergency medical units. Monitors public safety units in the field. Retrieves and enters computer data for emergency response personnel within the service area. Answer administrative telephone lines, enters information into a Computer Aided Dispatch (CAD) system, and process non-emergency and routine requests for police, security, and technical support services. The Police Telecommunicator also monitors closed circuit television (CCTV) during special events and for security-related activities, and performs multiple tasks concurrently, while working in a fast-paced environment and maintaining a professional and positive demeanor. Serves as a Campus Security Authority as defined by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act).
Scope Impacts law enforcement and security efforts of TJCPD
Supervision Supervisor, Police Communication Manager Essential Functions and Duties
Answers Emergency 911 and non-emergency telephone calls for police, security and technical support events and services Enters information concerning calls for technical support and security-related patrol activity into a Computer Aided Dispatch (CAD) system to be forwarded to the appropriate police dispatch station for assignment Forwards calls received in the Police Communications Center to the appropriate office of the TJCPD Monitors CCTV for situations indicating a need for a law enforcement or security response, and forwards the information to the appropriate police dispatch station to initiate a proper response Composes and distributes shift and found property logs, and performs other police communication center paperwork Other duties as assigned Qualifications
Required Education/Experience
High school diploma or equivalent Other Requirements
Applicants must successfully complete a Public-Safety Telecommunication (PST) Test. The recommended testing is the International Personnel Management Association (IPMA) Public Safety Telecommunication Test or CritiCall. This testing will be administered by the Police Department or another agency authorized to administer the exam. Currently licensed Police Telecommunicator applicants may be exempt from the Public Safety Telecommication Test (PST) If one does not have a Telecommunication Officer Licensed issued by the Texas Commission on Law Enforcement, TCOLE, one must qualify to obtain a license, pass the basic licensing course and pass the TCOLE licensing exam This position is classified as security-sensitive and thereby subject to the provisions of Section 51.215, Texas Education Code
Supplemental Information
Working Conditions This position requires:NoYesWorking in an enclosed, secured communications environment XWorking in Patient Care Unit (e.g. nursing unit, outpatient clinic)X Exposure to human/animal blood, body fluids or tissuesX Exposure to harmful chemicalsX Exposure to radiationX Exposure to animalsX
Must be able to work any shift assignments during the day, evening, and night with possible varying days off and on holidays Subject to emergency recall during man-made or natural disasters and unusual occurrences on campus Physical Demands Time spent:Never (0%)Occasionally (1-33%)Frequently (34-66%)Continuously (67-100%)Standing X
Walking X
Sitting
XReaching X
Lifting/CarryingUp to 10 lbs
X 10 lbs to 50 lbs X
More than 50 lbsX
Pushing/PullingUp to 10 lbs
X 10 lbs to 50 lbs X
More than 50 lbsX
Computer/Keyboard
X Other Expectations
Perform other duties as assigned Will have contact - in person, by email, or by phone - with staff, students, and the general public Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities NOTE: With or without reasonable accommodation, the individual in this position must possess the competencies and must be able to perform the essential functions and duties of the job as described above - including essential tasks requiring specific physical demands. The position description is not inclusive of all responsibilities and expectations and may be amended with or without prior notice.
INSURANCE
(Coverage fully or partially funded by the College) Health Insurance Health insurance will become effective on the first of the month following 60 days of employment, provided that insurance enrollment forms are submitted. There are two plans for employees to choose from, both administered by Blue Cross and Blue Shield. With either plan, you have access to a network of over 10,000 medical and mental health providers in Texas. Both plans include a comprehensive prescription drug program through Optum Rx.
Employee's premium is fully funded by the College and State. Dependent premiums are funded 75% by the College and State, and 25% by the employee.
Basic Life Term Life Insurance The State provides employees a term life insurance policy of $5,000 with $5,000 accidental death and dismemberment.
Long-Term Disability This benefit is made available by the State and is fully funded by the College. Approved benefit pays 60% of insurance salary after 180-day elimination period. Benefits are paid until your return to work, reach full Social Security retirement age or are no longer considered disabled under the plan.
Optional Term Life Insurance With this optional plan, employees may purchase one to four times their annual salary in life insurance. The College funds one times the annual salary premium not to exceed $120 annually.
OPTIONAL INSURANCE
(Coverage fully funded by the employee) Dental Insurance Two dental insurance plans are available to full-time employees and eligible dependents.
Vision Insurance The health insurance plan covers some vision and eye health services, but does not cover the cost of eyeglasses and contact lenses. Additional vision insurance is offered to full-time employees and eligible dependents to help offset those costs.
Voluntary Accidental Death and Dismemberment This optional benefit provides additional financial support when there is an accidental death or injury of a certain type.
Short-Term Disability If claim is approved, this optional benefit pays 66% of monthly salary after a 30-day elimination period up to five months.
Cancer/Intensive Care Plan/Heart Plan/Accident Plan Several optional plans are available to employees and eligible dependents through AFLAC.
Dependent Term Life Insurance An optional term-life insurance policy of $5,000 with accidental death and dismemberment is available for all eligible dependents.
Tobacco User Premium All participants enrolled in a Texas Employees Group Benefits Program (GBP) health plan must be certified as a tobacco user or non-user. Tobacco users of any age - adults and minors - are charged the $30 tobacco user premium each month.
RETIREMENT Retirement The Teacher Retirement System of Texas (TRS) is provided and required for all full-time employees. Full-time faculty an eligible administrative employees may elect the Optional Retirement Program (ORP) as an alternative to TRS.
TJC Alternative Retirement Plan The College contributes on a monthly basis 4% of a full-time employee's salary into an alternative retirement plan administered by TIAA-CREF. Additionally, if an employee contributes 1%, 2% or 3%, the College will make a matching contribution for a total of 6%, 8% or 10% respectively. Some vesting requirements will apply.
Tax-Sheltered 403(b) Plans An optional retirement plan available to full-time employees. Employees may contribute up to the annual IRS maximum limitation in voluntary retirement savings to various approved vendors.
457 Deferred Compensation Plan An optional retirement plan available to full-time employees. Employees may contribute to the annual IRS maximum limitation in this voluntary retirement savings plan.
HOLIDAYS AND LEAVE Vacation Only 12-month employees are eligible to accrue vacation time on a monthly basis.
10 days for 1-7 years of service 12 days for 8-10 years of service 15 days for 11-15 years of service 20 days for 16+ years of service Sick Leave Full-time employees accrue 8 hours per month per contract length, with a maximum accrual of 90 days.
Holidays
New Year's Day Martin Luther King Jr. Day Good Friday Memorial Day Independence Day Labor Day Thanksgiving Day Christmas Eve Christmas Day Reduced Operations Periods
Spring Break (5 weekdays) Thanksgiving Break (5 weekdays including Thanksgiving Day) Winter Break (7 to 12 weekdays)
PROFESSIONAL AND CONTINUING EDUCATION Professional Development The cost of tuition in selecting Continuing Education courses offered by the College may be covered under the Employee and Family Scholarship program. Additional professional development opportunities may be afforded to employees at no cost with prior supervisor approval.
Enrollment in TJC Credit Classes The Employee and Family Scholarship, subject to availability of funds, is offered to full-time employees and their eligible dependents for applicable courses. The scholarship covers: Tuition (excludes out-of-district surcharge), General Education Fee, Student Life Fee, Health Services Fee, Registration Fee, Parking Fee, Distance Education Fee, Lab Fee and the College Preparatory Fee.
The Tuition Exemption program allows for the exemption of all tuition and fees for credit courses and approved non-credit courses for full-time employees meeting applicable guidelines.
OTHER BENEFITS TJC Event Attendance Free admission to regular season College sporting events for employees and immediate family. Free admission for two to most cultural arts events on campus.
Library Use Employees may utilize the Vaughn Library and Learning Resource Center.
Fitness Facility Use Employee and immediate family use of the Apache Recreation Center - an indoor weight and exercise center, 18-hole disc golf course, covered basketball course, and outdoor ping-pong table and cornhole. The cost is $5 per ID.
Disclaimer: These benefits are subject to change without notice. The College reserves the right to change, modify and/or terminate any program with or without reason or notice. This is intended for informational purposes only and does not constitute any agreement on the part to Tyler Junior College to provide employment to or benefits for the prospective employee.