Communications Coordinator

Job Type Full-time Description Description We hire to retire. Come join our amazing team of professionals offering total family wellness and healthcare to residents of 7 counties via our 13 offices in North Florida. This position is Monday - Friday: 8:00am-5:00pm with the exception of events that might take place after hours. PERKS: 12 Paid Holidays including your Birthday 20 days of PTO per year. Family focused company values for work/life balance Pay increase after initial 90 days of employment The Communications Coordinator will oversee the creation of a variety of content that raises awareness of Palms' mission through engaging internal and external communication. They will identify new and innovative ways to enhance and expand Palms' communication platforms to engage stakeholders and provide critical updates to staff, leadership and patients. Description of Primary Responsibilities 1) Create and implement a variety of communication materials. This can include internal newsletters and announcements, emailing potential clients, monitoring digital ad campaigns or providing web design. 2) Develop internal and external communications platforms, channels, guidelines, and practices; communicating to teams as well as leadership. 3) Responsible for getting communication to employees on all events, issues, rollouts etc. that affect many departments within Palms. 4) Serve as a representative of Palms with community partners and company events and launches. 5) Monitor and drive Paylocity employee recognition channels on Community and Impressions pages to increase awareness and to support employee milestones and individual impacts. 6) Create and distribute the annual Palms yearbook of employee photos, events and accomplishments at year end. 7) Responsible for creating and sending out the employee monthly newsletters and other online outreach strategies. 8) Develop and compile monthly reports and web analytics to inform content creation; setting benchmarks and goals to track progress and growth - report findings to CAO. 9) Design and edit large- and small-scale Palms products and publications. 10) Manage the bi-annual employee survey process. 11) Research and develop internal stories, newsletters and meeting presentations to promote Palms products, services, projects and accomplishments; review and share messages and presentations. 12) Informing media members or other publications about campaigns to assist with building the company's reputation and promote its products. 13) Must have a passion for story telling: Provide support with events as needed to design presentations, write speeches, develop plans and other elements as needed. 14) Lead teams to collaborate on campaigns, including researching or hosting external focus groups to get feedback on services offered by Palms. 15) Shall perform all other duties as requested by the CAO or CEO. Requirements Description of Primary Attributes General Development: 1) Must be organized, self-motivated, and detailed oriented. 2) Job duties require the ability to work independently and as part of a team. 3) Possesses significant organizational skills, to manage and direct the significant segments of the organization. Professional & Technical Knowledge: 1) Experienced with Microsoft Office suite of products, especially Teams, SharePoint, PowerPoint and visual design skills proficiency in Microsoft Office suite. Introductory knowledge of website editing with WordPress or similar CMS. 2) Familiarity with internal communication platforms (e.g., Paylocity, intranet) 3) Basic graphic design skills (Adobe Creative Suite or Canva) 4) Survey tools (e.g., SurveyMonkey, Office Forms) Licenses & Certifications: 1) Bachelor's degree from an accredited institution in business administration, communications, public relations, journalism or a related field. 2) 2 years of experience in internal communications, public relations, or a similar role. Communications Skills: 1) Exceptional communication abilities including writing, public speaking and active listening. 2) Ability to effectively engage with team members of all levels, across departments and within the community. Physical/Mental/Emotional Demands: •Standing for long periods of time •Sitting for long periods of time •Viewing a computer monitor for long periods of time •Bending •Stretching / Reaching •Walking short distances •Lifting up to 50 pounds •Operating office equipment (computer, fax machines, telephones and copy machines) •Reading Forms / Instructions / Patients Charts •Communicating well to people of various ages, educational levels, cultural backgrounds in person or by telephone •Exposure to potentially violent / irate patients •Health / Safety Consideration of Position o Exposure to chemical infectious / contagious illness o Exposure to chemical and inhalation of antibiotics during reconstitution o Exposure to X-Ray radiation o Exposure to a variety of scents and odors o Must utilize universal precaution in clinical or exposure situations as prescribed by federal state, and local guidelines and /or laws