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City of Burlington, NC

Director of Strategic Communications - Police

City of Burlington, NC, Burlington, North Carolina, United States, 27215


Salary:

$63,835.20 - $102,128.00 Annually

Location :

Burlington, NC

Job Type:

Full-time

Job Number:

2024-00178

Department:

Police

Opening Date:

12/02/2024

Closing Date:

12/15/2024 11:59 PM Eastern

Job Description

Director of Strategic Communications

Are you ready to take on a dynamic role that shapes the public image of the Burlington Police Department? We're seeking a creative, driven, and adept individual with strong writing and technology skills to join our team. In this exciting position, you'll develop and communicate public information programs, services, and activities, ensuring the community stays informed about the incredible work of the Burlington Police Department.

About the Role: As the Director of Strategic Communications, you will be at the forefront of communicating our department's programs, activities, accomplishments, and positions on current issues. This role demands creativity, initiative, and the ability to handle sensitive information with discretion. You'll be working closely with internal staff, other city departments, external agencies, and community members to ensure our messages are clear, accurate, and impactful. You'll be responsible for developing a strategic communication plan for internal and external audiences that enhances public trust and transparency. General work schedule will be Monday-Friday 8am-5pm. There will be some variation depending upon departmental events, significant emergencies, and other departmental needs. Examples of Duties

Media Liaison:

Develop news releases and respond to media requests related to events of public interest. Work directly with the Chief and command staff, using your sound judgment to shape our communications. On-the-Scene Reporting:

Respond to crime scenes, disasters, and critical law enforcement operations to assist in media dissemination. Community Engagement:

Organize public appearances for the Chief and staff, and attend community events, which may involve night and weekend work. Content Creation:

Design graphics, layout print materials, create content and copy, take and process photographs, and assist in video production. Digital Media Management:

Monitor and maintain social media accounts and digital platforms, keeping our community informed and engaged. Team Collaboration:

Work with the City's Community Engagement Department to align communication strategies and leverage digital platforms effectively. Emergency Operations:

Work as part of a team within an Emergency Operations Center during periods of severe weather and critical incidents. Relationship Building:

Establish and maintain effective working relationships with City officials, media representatives, employees, neighboring agencies, and the general public. Daily Reports:

Prepare and distribute daily reports to media members following applicable public record laws under the direction of the Chief of Police. FOIA Point of Contact:

Serve as a point of contact for the public for data accessible as part of the Freedom of Information Act to internal departments and agencies that inter-operate with the Department's data systems. These may include warrants, photos, and other information related to law enforcement activities. Qualifications

Excellent Communicator:

Strong verbal and written communication skills. Tech-Savvy:

Proficiency in Adobe Creative Suite, Canva, Premiere Pro, After Effects, Microsoft Office, and video production equipment is preferred. A willingness to learn and master these tools on the job is essential. Judgment and Discretion:

Ability to handle confidential information with tact and discretion. Customer Service-Oriented:

High level of courtesy and customer service in interactions with internal staff, other departments, external agencies, and community members. Adaptable and Organized:

Strong time management and organizational skills, with the ability to prioritize tasks effectively, especially under pressure.

Education and Experience Requirements: A bachelor's degree from an accredited institution Four years of progressively responsible communications or public information experience An equivalent combination of education and public information and/or media experience may also be accepted

Special Requirements: Valid North Carolina Driver's License Supplemental Information

Physical Requirements and Working Conditions:

The work environment for this position is primarily sedentary, requiring minimal physical exertion. Basic operational tasks include walking, talking, and hearing. You must be physically capable of operating various equipment, such as a computer, telephone, and copier. Additionally, this role is considered essential during severe weather conditions. Inclement Weather Classification:

Nonessential

Benefits for full-time employees of the City of Burlington (with the exception of full-time sworn police officers) are as follows: Paid vacation and sick leave Ablity to transfer North Carolina local government earned sick leave. Paid holidays for New Year's Day, Martin Luther King Jr. Day, Good Friday, Independence Day, Labor Day, Veterans Day, Memorial Day, Thanksgiving, and Christmas Enrollment in the Local Government branch of the North Carolina State Retirement System Enrollment in Prudential 401k Health and dental insurance coverage for employee and children; spouses may be added to the policy if they are not offered coverage at their own place of employment Voluntary enrollment in a Flexible Spending Plan Life insurance Long-term care insurance Other voluntary insurances and deferred compensation plans

01

By completing these supplemental questions, you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager. Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to any question. Resumes may be uploaded as a supplement to the online application. Resumes are not accepted in lieu of application and/or the Work History section. Yes, I understand and agree, No, I do not agree.

Yes No

02

What is the highest level of education you have received?

No high school equivalency High School Diploma or GED Some College Associate's Degree Bachelor's Degree Master's Degree Doctorate or More

03

Have you ever been discharged or asked to resign from any position because of criminal conduct, personal misconduct, rules violation, or other reason?

Yes No

04

If you answered yes to question 3, please explain the circumstances. If you have never been discharged or asked to resign from a position for any reason, please type "N/A".

05

Have you ever used any illegal drugs including, but not limited to, opiates, pills, heroin, cocaine, crack, LSD, etc.?

Yes No

06

If you answered yes to question 5, please provide the type, month and year that you last used illegal drugs. If you have never used illegal drugs, please type "N/A".

07

Have you ever used marijuana or any type/form of marijuana?

Yes No

08

If you answered yes to question 7, please provide the month and year that you last used marijuana. If you have never used marijuana, please type "N/A".

09

Are you a member of any professional communications organizations or groups?

10

Do you have previous experience working with law enforcement or any other government agency?

11

How many years of experience, and what type of experience do you have in the field of communications?

12

Have you used graphics or video production software? If so, please give examples.

13

Have you done TV news interviews or public speaking? If so please give examples.

14

Please describe any experience you may have had with a communications challenge that included high-profile or controversial topics requiring an understanding of technical or legal matters.

15

This position will require excellent written and verbal communications skills. Please describe examples of a project(s) you worked on that require these.

Required Question