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Diverse Lynx

ServiceNow Portal Designer

Diverse Lynx, Dallas, Texas, United States, 75215


ServiceNow Portal Designer Location : Remote

Detailed Job Description : Collaborate with other ServiceNow stakeholders and the platform team to define User Experience (UX) Enhancements: Drive continuous improvements in UX design and usability across the ServiceNow products. Apply UX best practices and industry standards to ensure an intuitive and user-friendly experience for all Evolve users globally. User Experience (UX) Enhancements

Drive improvements in UX design and usability of the customer ESC portal Collaborate with UX designers to develop wireframes, prototypes, and user interface designs that enhance user experience. Conduct user research and usability testing to validate design decisions and iterate on the user interface. Apply UX best practices and industry standards to ensure an intuitive and user-friendly experience for Source portal users. Required qualifications, capabilities, and skills

Formal training or certification on ServiceNow concepts and proficient advanced experience as a ServiceNow Service Portal Developer and developing custom, advanced portal widgets Expertise in web development technologies such as HTML, CSS, JavaScript, and jQuery Expertise in ServiceNow development, including client scripts, UI policies, business rules, and workflows. Expertise with AngularJS or other modern JavaScript frameworks and expertise in responsive design principles and mobile-friendly development. Excellent analytical and problem-solving skills and effective communication and collaboration skills to work with clients and cross-functional teams Hands-on practical experience in system design, application development, testing, and operational stability Preferred qualifications, capabilities, and skills

ServiceNow certifications, such as Certified Application Developer (CAD) or Certified Implementation Specialist (CIS). Experience with creating visually appealing and interactive Service Portal themes and layouts. Knowledge of IT Service Management (ITSM) processes and ServiceNow ITSM module. Familiarity with RESTful APIs and integration techniques. Understanding of Agile/Scrum methodologies.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.