COCC is hiring: Library Lead Assistant (Circulation) (Part Time, Temporary Hourl

Library Lead Assistant (Circulation) (Part Time, Temporary Hourly, Non-Benefited)

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Position Details

Position Information

Position Title Library Lead Assistant (Circulation) (Part Time, Temporary Hourly, Non-Benefited)

Classification Title Temporary PT Hourly

Hourly rate, Stipend, or Load Unit $16.10

Close Date

Position Type/Employee Class Temporary PT Hourly

Instructor Status Not applicable

Overtime Eligible Non-Exempt

FLSA Status

Campus Location Bend

Primary Purpose

To be the first point of contact at the Barber Library Circulation desk and provide critical support to the functions of Circulation (course reserves, training support, event support, cleaning, shelving, etc.), especially during peak afternoon service hours. Provide support when needed with Interlibrary Loan & Art receptions held in the Library Rotunda gallery space, and opening/closing shifts when required.

Essenatial Duties and Responsibilities

+ Provide cordial, professional service to all library patrons.

+ Assist with training of new student workers.

+ Ensure that department tasks are handled in a timely, efficient and accurate manner.

+ Utilize complex library software applications to check out, check in, renew circulating library materials, and update patrons account status.

+ Provide support with shelving of library items and shelf reading, as needed.

+ Assist patrons in person or by phone with Course Reserve requests, item hold requests, general circulation, and library policy. Provide pertinent directional information, referring patrons to appropriate departments and library personnel as applicable.

+ Handle troubleshooting, including reporting issues to supervisor or through other appropriate channels (e.g., Campus Public Safety) in a timely manner.

+ Maintain confidentiality of patron records, both personal and library use information.

+ Communicates with the Head of Access Services and/or Public Services Support staff on service needs or other patron issues.

+ Take direction from Library Specialist, Public Services/Library staff, or librarians in the absence of the Head of Access Services.

+ Provide daily support with incoming and outgoing Resource Sharing items using specialized software.

+ Provide timely support for courier or other Resource Sharing mail services.

+ When needed, ensures that Circulation is ready for opening or closing following appropriate procedures.

+ Special tasks and other projects as assigned.

Department Specific

Knowledge, Skills, and Abilities

Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the duties and responsibilities of the job, with or without reasonable accommodation, using some other combination of skills and abilities. The individual is expected to follow College work rules and policies.

+ Must be highly reliable and punctual.

+ Considerable computer and keyboarding ability; adept with software applications/databases, Internet usage.

+ Excellent customer service skills required.

+ Accepts supervision and direction of supervisors.

+ Team player and good communicator.

+ Perform all duties with a high degree of accuracy, efficiency, and strong attention to detail.

+ Reliable, punctual self-starter, who performs responsibly without direct supervision.

+ Ability to work independently; follow complex instructions; adapt to frequent changes in processing procedures; able to train new workers.

+ Flexibility, willingness to work at varying paces, and ability to multi-task essential.

+ Familiarity with library services helpful.

+ Ability to develop strong knowledge of the Library of Congress call number system

Ergonomic Requirements

Up to 19 hours and not to exceed 20 hours per week. Shifts to vary; Mon-Fri during regular terms, but a flexible work schedule, including mornings, nights and weekends, may be necessary due to the nature of the responsibilities. Summer & interim periods TBD .

Incumbent must be able to function effectively indoors in an office environment engaged in work of primarily a sedentary nature. Requires the ability to work at a workstation for extended periods. Requires to write, read written materials and computer screens, and ability to use telephonic conversations. Occasional lifting up to 25lbs. Must be able to stand for at least an hour. Must be able to bend. Must have physical flexibility and stamina. All individuals are required to perform essential functions with or without reasonable accommodation.

Minimum Requirements

Education:

High school diploma or higher

Experience:

Successful criminal history check

Equivalency Statement

The College recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants who do not meet minimum qualifications but present other qualifications or experience equivalent to those required will be considered and are encouraged to apply. To qualify under equivalency, applicants must indicate how they qualify under equivalency by responding to the supplemental question presented during the application process.

Preferred Qualifications

+ Experience working in front-line, public-facing service, preferably in a library or help desk environment.

+ Familiarity with library resources.

EEO Statement

The goal of Central Oregon Community College is to provide an atmosphere that encourages our faculty, staff and students to realize their full potential. In support of this goal, it is the policy of Central Oregon Community College that there will be no discrimination or harassment on the basis of age, disability, sex, marital status, national origin, ethnicity, color, race, religion, sexual orientation, gender identity, genetic information, citizenship status, veteran or military status, pregnancy or any other classes protected under federal and state statutes in any education program, activities or employment. Persons with questions about this statement should contact Human Resources at 541.383.7216 or the Vice President for Student Affairs at 541.383.7211.

This policy covers nondiscrimination in both employment and access to educational opportunities. When brought to the attention of the appropriate parties, any such actions will be promptly and equitably responded to according to the process outlined in general procedures sections N-1, N-2, or N-3.

In support of COCCs EEO statement, bilingual fluency in English and Spanish is considered a plus, along with experience working in a diverse multicultural setting.