Communications Coordinator

IMPORTANT APPLICATION INSTRUCTIONS: Upload Resume or Curriculum Vitae for automatic population of information to the application. The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application. Review information and double-check all fields containing information that the system parsed - the software is intelligent, but you need to verify that the data is accurate. In the "My Experience" section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents. Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application. Job Description SUMMARY : Reporting to the Dean of the Graduate School, and with additional direction by the Associate Dean, the Communications Coordinator supports the University and The Graduate School in achieving key institutional objectives, via enhanced and timely communications to appropriate students, faculty, and others using a range of platforms and tools consistent with the meaning and importance of messaging. PRINCIPAL DUTIES AND RESPONSIBILITIES: Develop content and manage communications to students and faculty involved in graduate education using a variety of outlets including web, social media, text campaigns, email and letter campaigns, video or other media based on message and purpose. Develop content for the web and maintain web presence for the graduate school. Coordinate lines of communication among The Graduate School team members to ensure messages are direct, useful, and delivered in prompt fashion. Drive social media strategy for students and faculty in graduate programs to engage and inform people in innovative ways. Coordinate with University Communications and Student Communications Office in SDCL Division regarding messaging about events and activities in The Graduate School and graduate programs. Develop relationships with Deans, faculty members, and graduate students to identify promotional opportunities to support prestige and impact enrollment. Track message impact and fine tune strategies to attain maximum impact Manage The Graduate School search engine optimization and e-mail marketing to maximize exposure among target audiences. Collaborate with University Advancement and Marketing and Communications to develop and implement technology-based marketing strategies to promote on-campus events. Create online content to communicate the intrinsic value of a graduate degree from Montclair State University by capturing the authentic experience of both current graduate students and alumni. Create and administer survey tools to accurately evaluate effectiveness of current student events. Manage, distribute, and develop content for graduate student newsletter. Perform other duties as assigned. Management retains the right to add or change job duties at any time. QUALIFICATIONS : REQUIRED: Bachelor's Degree from accredited college or university in a related field. A minimum of two years of professional experience in marketing, social media, communications or related field. Excellent written and oral communication and interpersonal skills. Proficiency in web technologies. Demonstrated success in prior roles and a proven commitment to diversity. Experience with MS Office. PREFERRED: Master's degree required from an accredited college or university Higher education experience Ability to work effectively and comfortably in a fast-paced, service-oriented environment. Experience with Banner, Degree Works, Workday, and Slate by Technolutions. PROCEDURE FOR CANDIDACY: Applicants should include a resume and cover letter describing how their background, skills and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instructions. Department Graduate Student Affairs Position Type Professional - Non-Faculty Contact Information: For questions or concerns, please contact Human Resources' Workday Recruiting Support at 973-655-5000 (Option 2) , or email talentmontclair.edu. EEO/AA Statement Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity. Additional information can be found on the website at www.montclair.edu/human-resources/about-us/eo-aa-and-diversity/ Title IX and 34 C.F.R. 106 Policy Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities. The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit: https://www.montclair.edu/human-resources/job-seekers/