Service Designer Genai Experience

JOB REQUIREMENTS: Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today\'s most important industries. Our growth is driven by delivering real results for our clients. It\'s also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it\'s no wonder we\'re consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you\'re as passionate about your future as we are, join our team. KPMG is currently seeking a GenAI Designer to join our Digital Nexus technology organization. This is a remote work opportunity. Responsibilities: Advocate actively of user experience and support in the planning and facilitation of design thinking sessions aimed at improving and/or designing new services and products, particularly through generative Artificial Intelligence (AI) assistants and agents Develop end-to-end service blueprints, journey maps, and customer experience maps to visualize the user experience and how technology, data, and business processes need to align in the delivery of seamless and holistic services Translate requirements, user stories and business processes into optimized flows across all relevant platforms and products Design wireframes with usability best practices top of mind, creating high-fidelity prototypes to test and iterate on design concepts Supports development and use of Design Systems and standard library of reusable assets across various applications and products Work closely with cross-functional teams, including designers, engineers, product managers, and stakeholders to ensure alignment and effective communication; conduct usability testing and gather user feedback to refine designs and improve the overall user experience Qualifications: Minimum three years of experience in user research, service design, user experience (UX) design, and user interface (UI) design; strong understanding of service design principles and methodologies Bachelor\'s degree from an accredited college or university is preferred Proficiency in design tools such as... For full info follow application link. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link \"https://assets.kpmg.com/content/dam/kpmg/us/pdf/2018/09/eeo.pdf? \"contains further information regarding the firm\'s compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/3E778FA56E0346E8