Content Development Specialist

**Details** + **Department:** Ascension Care Management Insurance + **Schedule:** Full-Time, 8:00AM-5:00PM, Monday-Friday + **Location:** Austin, Texas - Remote **Benefits** Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community _*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics._ **Responsibilities** This position will be responsible for producing compelling, audience-tailored content for state mandated material for CHIP and STAR product lines. Responsibilities include, but not limited to: + Health plans collateral, website, presentations, bid responses, video scripts, direct mail campaigns. + The incumbent will need to contribute innovative ideas within a team environment and verbally execute them through all forms of media. + The ideal candidate for the writer position will be responsible for write, edit and/or proof a variety of internal and external communications that effectively target identified audiences based on the defined strategy. + Research concepts and provide thoughtful perspective/editorial on health-care issues relevant to Dell Childrens Health Plan and its members. + Work with internal clients and SMEs to gather, produce and vet copy for accuracy. + Work with the Marketing team to ensure copy tone and style are consistent with visual tone and style and that all copy inserted in layouts is accurate prior to release. + Work with the web team to routinely write and edit content for the Dell Childrens Health Plan website and social media pages. + Present concepts as part of the creative team to internal clients as requested. + Create and maintain specific writing guidelines to establish consistent brand message and consistent "voice" of the brand. + Understand the business, brand, products and customers. + Keep up to date on industry trends and marketing reviews. + Perform other position appropriate duties as required in a competent, professional and courteous manner. + Experience in HHSC Health-care Programs - STAR, CHIP, CHIP Perinatal, STAR Kids. + Prior experience as a complaint handler in the MCO industry, performing all duties described above. **Requirements** Education: + High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required. **Additional Preferences** Additional Preferences: + Bachelor's Degree, required. + 3+ years Health Plan experience - Medicaid STAR and CHIP, preferred. + 3+ years experience managing processes, preferred. + Understands claims/appeals is a plus. + Innovative and can embrace change. + Exceptional organizational skills and attention to detail. + Make independent decisions, where appropriate. + Strong communication skills: written and verbal. + Strong relationship building skills. + Able to perform job function with minimal supervision and work independently, taking initiative to. #LI-Remote **Why Join Our Team** Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters. Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you. **Equal Employment Opportunity Employer** Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf) poster. As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension. Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf) Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. **E-Verify Statement** This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)