Communications Personalization Senior Manager

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. What you’ll be doing The Communications Personalization Senior Manager will bring digital campaigns and messaging into market by managing the implementation, deployment and technical maintenance of marketing communications across the My Verizon App (MVA) and My Verizon Online (MVO). The candidate must be well versed in prioritizing strategic and tactical projects and quick to find opportunities for process simplification. A strong command of project management, data strategy, AI integration and analytics are strongly encouraged. You will partner across Value Based Marketing, Digital Ops, UAT, and GTS to seamlessly integrate and orchestrate inbound marketing tactics into the broader communications ecosystem to drive best-in-class experiences. Responsibilities include: Defining strategic execution and technical development throughout MVA/MVO. Partnering with DO/GTS on Technology Strategy. Leading execution on digital marketing goals. Leading data integration to drive Personalization. Leading technology evolution to deliver dynamic capabilities. A willingness to leverage new technologies and build upon existing ways of working. What we’re looking for You have proven leadership capabilities and experience managing cross-functional digital projects. Experience across the digital ecosystem with a strong focus on marketing and a proven ability to solve problems. You have experience working with commercial content management systems and marketing tools like Adobe Campaign, Adobe Experience Manager. Most importantly, you have the ability to implement communications with a sense of urgency while communicating across multiple teams to deliver in an agile environment of highly complex systems and a wide range of stakeholders. You’ll need to have: Bachelor’s degree or four or more years of work experience. Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. Digital or CRM or marketing experience. Experience with content management systems and site migrations. Experience managing across Digital Marketing Operations and GTS. Even better if you have: Experience with commercial content management systems and marketing software and/or tools. Experience writing user stories, conducting user acceptance testing, and developing detailed business requirements. Problem solving skills and the ability to work in a fast paced, customer focused environment. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more. Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. If you are hired into a California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $124,000.00 and $230,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.