Khan Academy
Design Manager, Khan Academy Districts and Assessments
Khan Academy, Mountain View, California, us, 94039
Design Manager, Khan Academy Districts and Assessments
Qualifications
You have 6+ years of relevant experience as an in-house individual contributor, and at least 1 year of experience as a people manager of product/UX designers. You are outstanding across interaction design, prototyping, and information architecture, with a good eye for visual hierarchy, balance, space, etc. You have experience with service design, e.g. service blueprints and ideal journey maps. You have the ability to juggle ambiguous and broad problems/opportunities along with smaller well-defined projects. You have exceptional verbal and written communication skills for technical and non-technical partners, internally and externally. You are comfortable in ambiguous situations and dynamic environments that run similar to a startup, where you regularly interact with and gather feedback from Senior Leadership. You are scrappy, have a bias toward action, and love moving fast. You know how to build strong relationships cross-functionally and bring people into the conversation when their input and buy-in is crucial. You bring a lean approach to product design and regularly ask yourself: how do we learn quickly and ship regularly? Introspective, mature, and emotionally intelligent. High comfort level working within a strong product and pedagogical vision from our CEO Sal Khan and our CLO Kristen DiCerbo, PhD. Able to balance the immediate tactical needs of helping deliver and ship features with scouting ahead for what’s next. Willing to roll your sleeves up and pitch in when a project goes off-script. Passionate about education and designing engaging learning experiences, deeply curious about how and why people learn. Responsibilities
You will act as a force multiplier for your peers, reports, and cross-functional teams, applying your expertise as you guide and coach folks across several different active projects. You will also use your strong process and project management skills to improve how Design contributes within their product teams and positively impacts business objectives. Lead and support a group of experienced, high-performing product and visual designers in their work, collaborations, and careers. Partner with Product, Engineering, Content, Data, Marketing and other departments to shape an inspiring vision and strategy for the future of our Khan Academy Districts experience. Leverage your previous B2B and/or B2B2C experience to navigate the tension between customer needs and what’s possible, thinking on your feet and looking for opportunities to do a little work in order to get customer requests met. Identify opportunities to design useful generative AI features that support the JTBDs of District Administrators and School Leaders, particularly around assessment and reporting. Set a standard of operational excellence by driving the design side of projects effectively through project management, clear communication, and a focus on outcomes. Actively participate in design critiques and performance reviews, both in delivering feedback to teammates to strengthen their work, but also in soliciting feedback on your own work. Cultivate a growth mindset by contributing to design best practices for organizational needs such as design critique, integrating our brand into the product, modeling emotional maturity and continuous feedback, etc. Serve on the Design Leads advisory board, helping the Design Director provide professional development through Creative Gym (our team growth program), facilitate team meetings, interview and hire, onboard and offboard employees, etc. Write about, present, and share what you have learned, both internally and with the wider Design community via our blog and industry events. Benefits
Ample paid time off as needed – Your well-being is a priority. Remote-first culture - that caters to your time zone, with open flexibility as needed, at times. Generous parental leave. An exceptional team that trusts you and gives you the freedom to do your best. The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education. Opportunities to connect through affinity, ally, and social groups. 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life. At Khan Academy, we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community.
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You have 6+ years of relevant experience as an in-house individual contributor, and at least 1 year of experience as a people manager of product/UX designers. You are outstanding across interaction design, prototyping, and information architecture, with a good eye for visual hierarchy, balance, space, etc. You have experience with service design, e.g. service blueprints and ideal journey maps. You have the ability to juggle ambiguous and broad problems/opportunities along with smaller well-defined projects. You have exceptional verbal and written communication skills for technical and non-technical partners, internally and externally. You are comfortable in ambiguous situations and dynamic environments that run similar to a startup, where you regularly interact with and gather feedback from Senior Leadership. You are scrappy, have a bias toward action, and love moving fast. You know how to build strong relationships cross-functionally and bring people into the conversation when their input and buy-in is crucial. You bring a lean approach to product design and regularly ask yourself: how do we learn quickly and ship regularly? Introspective, mature, and emotionally intelligent. High comfort level working within a strong product and pedagogical vision from our CEO Sal Khan and our CLO Kristen DiCerbo, PhD. Able to balance the immediate tactical needs of helping deliver and ship features with scouting ahead for what’s next. Willing to roll your sleeves up and pitch in when a project goes off-script. Passionate about education and designing engaging learning experiences, deeply curious about how and why people learn. Responsibilities
You will act as a force multiplier for your peers, reports, and cross-functional teams, applying your expertise as you guide and coach folks across several different active projects. You will also use your strong process and project management skills to improve how Design contributes within their product teams and positively impacts business objectives. Lead and support a group of experienced, high-performing product and visual designers in their work, collaborations, and careers. Partner with Product, Engineering, Content, Data, Marketing and other departments to shape an inspiring vision and strategy for the future of our Khan Academy Districts experience. Leverage your previous B2B and/or B2B2C experience to navigate the tension between customer needs and what’s possible, thinking on your feet and looking for opportunities to do a little work in order to get customer requests met. Identify opportunities to design useful generative AI features that support the JTBDs of District Administrators and School Leaders, particularly around assessment and reporting. Set a standard of operational excellence by driving the design side of projects effectively through project management, clear communication, and a focus on outcomes. Actively participate in design critiques and performance reviews, both in delivering feedback to teammates to strengthen their work, but also in soliciting feedback on your own work. Cultivate a growth mindset by contributing to design best practices for organizational needs such as design critique, integrating our brand into the product, modeling emotional maturity and continuous feedback, etc. Serve on the Design Leads advisory board, helping the Design Director provide professional development through Creative Gym (our team growth program), facilitate team meetings, interview and hire, onboard and offboard employees, etc. Write about, present, and share what you have learned, both internally and with the wider Design community via our blog and industry events. Benefits
Ample paid time off as needed – Your well-being is a priority. Remote-first culture - that caters to your time zone, with open flexibility as needed, at times. Generous parental leave. An exceptional team that trusts you and gives you the freedom to do your best. The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education. Opportunities to connect through affinity, ally, and social groups. 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life. At Khan Academy, we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community.
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