LinkedIn
Staff UX Researcher
LinkedIn, San Francisco, California, United States, 94199
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
This role will be based in either New York, Mountain View, or San Francisco.
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.
LinkedIn’s vision is to create economic opportunity for every member of the global workforce.Our global User Experience Research (UXR) team uncovers actionable insights to inspire the design of inclusive, high-quality products. We are committed to creating an equal, accessible, and engaging platform that supports professionals worldwide in staying connected, informed, and productive.
Beyond job hunting, LinkedIn fosters active communities and enterprise solutions in sales, marketing, learning, and recruiting. Using diverse research methods throughout the product lifecycle, we balance rigorous analysis with experimentation to align user insights, design patterns, and business goals.
Why join the User Experience Research team at LinkedIn?
We are impact-driven. We are strong partners to Design and Product, influencing at every level, from shaping early strategy, to launching new features, to measuring usability.
We are growth oriented. We’re an eclectic and experienced team--some of the best in the industry! We love to learn with and from each other as we strive to be our best and grow in our careers.
We are mixed methods. We value and encourage a mixed-method approach to addressing the most important and most human questions facing our teams.
We are supported. We have a dedicated operations team to cover scheduling, vendor onboarding, and more.
We are inclusive. We insist on centering trust, ethics, justice, and equity in every aspect of our work.
We’re looking for a Researcher to join our team of critical thinkers and curious minds, to work with us in partnership and collaboration with product design, content design, product management, engineering, marketing, market research, and data science. Building products for the world's workforce takes a bold, diverse, empowered team — come be a part of ours.
Learn more about our community at design.linkedin.com }
#LinkedInDesign
What you’ll do at LinkedIn
Partner closely with design and product colleagues to understand business needs, and design appropriate research studies to generate user-focused insights that directly inform product and design roadmaps and decisions.
Break down complex business challenges into clear research plans; own the end to end research process and leverage strong storytelling skills to deliver meaningful impact to the business.
Work in partnership with other researchers and other research functions within LinkedIn (e.g., data science, market research) to create comprehensive and coordinated research strategies that triangulate data from different sources/methods to develop recommendations and POV docs.
Deliver compelling research findings with clear recommendations.
Advocate for the role of Research as a strategic partner in the business process.
Basic Qualifications
7+ years of experience in user or design research at a high growth technology company.
Expertise utilizing a variety of qualitative research methodologies (e.g. interviews, focus groups, co-design sessions, concept testing) to address product challenges spanning from opportunity identification, concept testing, to feature iterations.
A proven track record of gaining buy-in from executive stakeholders and cross disciplinary partners, transcending mere research mechanics and findings to articulate a larger user story, and the “so what” to drive impact.
Ability to independently create and execute research roadmaps for large-scale, complex projects with high levels of ambiguity or complexity.
Preferred Qualifications
Proficiency in quantitative research methodologies (e.g. surveys, data analysis) and tools (e.g. SQL, SPSS, R), seamlessly tying quantitative data to qualitative insights.
Consistent experience of amplifying and maturing UX practices through advocacy and thought leadership across an organization, industry, or academic discipline.
Deep understanding of common and emerging research methods, with the ability to create multi-method research plans backed by solid rationale.
Degree in Behavioral Science, Psychology, Cognitive Science, Human Factors, Anthropology, Human-Computer Interaction, Design, a related field – or equivalent experience.
3+ years in product design, human centered design, user centric product management and/or product development.
Suggested Skills:
Technical Knowledge of UX Research methods and practices
Strong product and business acumen
Strong visual, verbal, and written communication
LinkedIn is committed to fair and equitable compensation practices.
The pay range for this role is $146,000 to $238,000. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For additional information, visit: https://careers.linkedin.com/benefits.
Equal Opportunity Statement
LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: EEO Statement_2020 - Signed.pdf (https://legal.linkedin.com/content/dam/legal/LinkedIn_EEO_Statement_2020.pdf) .
Please reference the following information for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf for more information.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
Documents in alternate formats or read aloud to you
Having interviews in an accessible location
Being accompanied by a service dog
Having a sign language interpreter present for the interview
A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
San Francisco Fair Chance Ordinance
Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.
Pay Transparency Policy Statement
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.
Global Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
Join us to transform the way the world works.
This role will be based in either New York, Mountain View, or San Francisco.
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.
LinkedIn’s vision is to create economic opportunity for every member of the global workforce.Our global User Experience Research (UXR) team uncovers actionable insights to inspire the design of inclusive, high-quality products. We are committed to creating an equal, accessible, and engaging platform that supports professionals worldwide in staying connected, informed, and productive.
Beyond job hunting, LinkedIn fosters active communities and enterprise solutions in sales, marketing, learning, and recruiting. Using diverse research methods throughout the product lifecycle, we balance rigorous analysis with experimentation to align user insights, design patterns, and business goals.
Why join the User Experience Research team at LinkedIn?
We are impact-driven. We are strong partners to Design and Product, influencing at every level, from shaping early strategy, to launching new features, to measuring usability.
We are growth oriented. We’re an eclectic and experienced team--some of the best in the industry! We love to learn with and from each other as we strive to be our best and grow in our careers.
We are mixed methods. We value and encourage a mixed-method approach to addressing the most important and most human questions facing our teams.
We are supported. We have a dedicated operations team to cover scheduling, vendor onboarding, and more.
We are inclusive. We insist on centering trust, ethics, justice, and equity in every aspect of our work.
We’re looking for a Researcher to join our team of critical thinkers and curious minds, to work with us in partnership and collaboration with product design, content design, product management, engineering, marketing, market research, and data science. Building products for the world's workforce takes a bold, diverse, empowered team — come be a part of ours.
Learn more about our community at design.linkedin.com }
#LinkedInDesign
What you’ll do at LinkedIn
Partner closely with design and product colleagues to understand business needs, and design appropriate research studies to generate user-focused insights that directly inform product and design roadmaps and decisions.
Break down complex business challenges into clear research plans; own the end to end research process and leverage strong storytelling skills to deliver meaningful impact to the business.
Work in partnership with other researchers and other research functions within LinkedIn (e.g., data science, market research) to create comprehensive and coordinated research strategies that triangulate data from different sources/methods to develop recommendations and POV docs.
Deliver compelling research findings with clear recommendations.
Advocate for the role of Research as a strategic partner in the business process.
Basic Qualifications
7+ years of experience in user or design research at a high growth technology company.
Expertise utilizing a variety of qualitative research methodologies (e.g. interviews, focus groups, co-design sessions, concept testing) to address product challenges spanning from opportunity identification, concept testing, to feature iterations.
A proven track record of gaining buy-in from executive stakeholders and cross disciplinary partners, transcending mere research mechanics and findings to articulate a larger user story, and the “so what” to drive impact.
Ability to independently create and execute research roadmaps for large-scale, complex projects with high levels of ambiguity or complexity.
Preferred Qualifications
Proficiency in quantitative research methodologies (e.g. surveys, data analysis) and tools (e.g. SQL, SPSS, R), seamlessly tying quantitative data to qualitative insights.
Consistent experience of amplifying and maturing UX practices through advocacy and thought leadership across an organization, industry, or academic discipline.
Deep understanding of common and emerging research methods, with the ability to create multi-method research plans backed by solid rationale.
Degree in Behavioral Science, Psychology, Cognitive Science, Human Factors, Anthropology, Human-Computer Interaction, Design, a related field – or equivalent experience.
3+ years in product design, human centered design, user centric product management and/or product development.
Suggested Skills:
Technical Knowledge of UX Research methods and practices
Strong product and business acumen
Strong visual, verbal, and written communication
LinkedIn is committed to fair and equitable compensation practices.
The pay range for this role is $146,000 to $238,000. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For additional information, visit: https://careers.linkedin.com/benefits.
Equal Opportunity Statement
LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: EEO Statement_2020 - Signed.pdf (https://legal.linkedin.com/content/dam/legal/LinkedIn_EEO_Statement_2020.pdf) .
Please reference the following information for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf for more information.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
Documents in alternate formats or read aloud to you
Having interviews in an accessible location
Being accompanied by a service dog
Having a sign language interpreter present for the interview
A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
San Francisco Fair Chance Ordinance
Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.
Pay Transparency Policy Statement
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.
Global Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.