City of Long Beach

MANAGER - COMMUNICATIONS AND CONTENT

City of Long Beach, Long Beach, CA, United States

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MANAGER - COMMUNICATIONS AND CONTENT

Salary

$141,401.00 - $186,849.00 Annually

Location

City of Long Beach, CA

Job Type

Unclassified - Full-Time, Permanent

Remote Employment

Flexible/Hybrid

Job Number

HDE24-017

Department

Harbor - (UC)

Division

HARBOR-STRAT ADV-COMM&CMTY RLN

Opening Date

12/09/2024

Closing Date

1/6/2025 11:59 PM Pacific

Description
Benefits
Questions

DESCRIPTION

THE PORT OF LONG BEACH IS SEEKING A PORT COMMUNICATIONS MANAGER OF CONTENT

(This is an at-will position)

Salary Range: $141,401 - $186,849

ABOUT US

The Port of Long Beach, one of the world's busiest seaports, is an international gateway for the reliable, efficient, and sustainable movement of goods and is a leader in environmental stewardship. Credited with moving approximately $200 billion in trade, the Port serves as a critical hub for international commerce and is a major transportation center. East Asian trade accounts for the bulk of Long Beach shipments. Port-related international trade has a wide-ranging economic impact, supporting millions of jobs that benefit the region and the entire country.

THE TEAM

The primary objective of the Communications & Community Relations Division team is to cultivate and bolster a positive perception of the Port. This involves fostering awareness and understanding of Port operations across diverse audiences, including the international maritime industry, port complex stakeholders, local and regional communities, as well as Port employees. The team is dedicated to delivering strategic communication services, refining messaging, managing media relations, elevating brand awareness, and implementing community and education programs. Their responsibilities extend to addressing both anticipated and unforeseen communications challenges and opportunities.

THE ROLE

The Communications Manager of Content is responsible for developing and managing the day-to-day operations of the Port’s public relations, media, branding, social media, marketing, video, and digital media efforts. This includes overseeing content-driven projects such as print media, broadcast shows, public relations, messaging, media interviews, pitching, crisis communications, marketing, advertising, branding, printing, photography, and publication layouts. This role handles sensitive and confidential information related to organizational strategies and high-level media issues. The Manager of Content will manage and coordinate with staff in the implementation of public relations, content, media communications, and marketing strategies. The role also focuses on generating positive media coverage and ensuring messaging consistency across divisions and projects.

CANDIDATE CONNECT (INFORMATION SESSION)

To learn more about this exciting career opportunity and the Port of Long Beach, please join our virtual inf ormation session onThursday, December 19, 2024, @ 5:00 pm PDT via MS Teams. This is a unique opportunity to hear first-hand about the position, speak directly with hiring leaders, ask questions, and learn why the Port of Long Beach is your employer of choice! Candidates are not required to be on camera.To join audio only, call +1 323-451-1087 , Phone Conference ID: 617 204 044# Click here to join the meeting .

EXAMPLES OF DUTIES

HOW YOU GET TO CONTRIBUTE:

Assist the Director of Communications and Assistant Director in the development and implementation of the Port’s story through the use of public relations and communications strategies concerning all of the Port of Long Beach’s projects and issues including but not limited to: infrastructure projects, trade, environmental policies, grant awards, government relations and advocacy, community engagement and education, crisis communications, the strategic plan and other communications goals.
Keep the Director and Assistant Director informed about industry trends, technological advancements, and best practices in content creation and communication.
Be a champion of the POLB Brand; inspiring and influencing brand communications across all platforms (social, digital, print, presentations, talking points, and more).
Offer strategic analysis, marketing implications, and recommendations through insights gained via surveys, research, data, trends, partnerships, previous campaigns, etc.
Collaborate with internal and external partners to create content and initiatives that benefit all parties.
Establish recaps and optimization plans during and post campaigns/messaging and communicate findings to the larger team.
Assist in developing a strategy for content distribution across various channels, including social media, the Port’s website, newsletters, and third-party platforms.
Find opportunities to keep the Port of Long Beach at the top of mind in the Port industry, tenants, and in the political realm to infuse those insights into our marketing and communications strategies.
Plan media trips and deskside briefings at national media outlets to promote Port operations and other advocacy needs.
Maintain a relationship with local, national, and international media outlets to measure brand health and engagement in a changing media landscape; including creative and active pitching to media outlets.
Advise Port Communications staff on high-profile media issues, messaging and additional marketing opportunities.
Ensure the editing, quality, and accuracy of all content produced, including printed materials, videos, web content, and graphics; and the proper implementation of brand guidelines.
Other duties as assigned.

REQUIREMENTS TO FILE

EDUCATION, KNOWLEDGE & EXPERIENCE:

A bachelor’s degree in journalism, communications, public relations, public affairs, English, marketing, or a related discipline. Additional experience may be substituted for the required college degree on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification.
A minimum of 5 years of managing a team of relevant professional experience in communications, public relations, or a related field.
Experience developing and maintaining relationships with key media outlets and pitching stories and content ideas that align with the organization’s goals.
Knowledge of crisis communication strategies and the ability to respond effectively to emergencies and sensitive issues.

TECHNICAL SKILLS NEEDED:

Proficiency in using various digital tools and software related to content creation, presentations, marketing, social media, and media relations.
Should have an understanding of data analytics and metrics to evaluate content performance, and make data-informed decisions, including social media metrics, advertising market shares, surveys to tailor content to the target audiences and other media metrics not listed.

DESIRABLE:

Advanced degree preferred.
Crisis Communications Training preferred.
Media outlet experience in a fast-paced environment is highly desirable.

You will need strong negotiation skills, political savvy, excellent client/customer relation skills, and exceptional public speaking/presentation skills to thrive. You must be able to establish and maintain effective working relationships with various employees, vendor representatives, officials, and Port management.

If you require accommodation because of a disability in order to participate in any phase of the application/selection process, please contact (562) 283-7500 or email Careers@polb.com .

SELECTION PROCEDURE

The Port of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the Port of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act or https://www.longbeach.gov/hr/about-us/talent-acquisition/the-fair-chance-act/.

The final filing date for this recruitment is Monday, January 6, 2025 @ 4:30 pm PDT.

To be considered for this opportunity,please submit a cover letter and resume with your application in PDF format. Incomplete applications (without a cover letter and resume) will not be considered.

Individuals who are most qualified for the position will be invited to participate in the selection process, which may include a work-related assessment to evaluate candidate qualifications further. First and second-round panel interviews are scheduled forWednesday, January 22, 2024 (Virtual) and Thursday, January 30, 2024 (in-person). Candidates should ensure availability on both dates. The successful candidate will be appointed shortly thereafter. References will be completed for finalist candidates; an employment offer is contingent on conducting a comprehensive background check.

The Port reserves the right to extend the closing date without notice in order to accept additional applications. Those individuals determined to be most qualified for the position will be invited to participate in the selection process.

THE BENEFITS:

The Port of Long Beach has established an annual salary range of $141,401 - $186,849 (placement depends on qualifications An attractive package of executive-level benefits is included with the opportunity to work in one of the most diverse and dynamic areas of the United States:

Auto Allowance – $550.00 per month
Executive Leave – 40 hours per year.
Retirement – CalPERS 2% @ 62, coordinated with social security. Current member contribution is 8.00% for CalPERS, and 6.2% for social security, paid by the employee.
Pay for Performance – Pay for Performance is awarded based on employee performance as demonstrated through achievement of individual goals, demonstration of required competencies, and available budget funds.
Deferred Compensation – The City matches a percentage of base salary for qualified members contributing to the 457(b) plan.
Group Health Insurance – Medical and dental options (HMO and PPO). Free vision coverage.
Life Insurance – City-paid life insurance policy of $20,000 plus executive insurance benefit equal to three times annual salary up to a maximum of $500,000.
Disability Insurance – City-paid short- and long-term disability insurance.
Vacation – Vacation is accrued at the equivalent of two weeks on an annual basis. Vacation can be used after six months of service. An employee’s vacation accrual may be adjusted upon hire to provide credit for previous full-time employment at a public service agency. Credit for public service shall only be given for completed years of service as a full-time permanent employee. Public Service credit shall not apply to any other benefits.
Sick Leave – Accrued at 8 hours per month. Accruals may be converted upon retirement to cash credit toward health and /or dental insurance premiums or retirement service credits.
Paid Parental Leave – After six (6) months of City employment, the City pays up to 30 consecutive days (160 hours) for eligible employees to take paid time to bond with the child upon birth, adoption, or foster placement of a child, up to the age of 17.
Holidays – 11 scheduled holidays per calendar year and four (4) personal holidays.
Education Reimbursement – Tuition reimbursement allows employees to obtain additional education or training.
Annual Physical – Eligible to receive an annual physical examination at the city's expense through the city-provided program.
Public Student Loan Forgiveness – As the Harbor Department of the City of Long Beach, a governmental agency, the Port of Long Beach is a qualifying employer for the Public Student Loan Forgiveness (PSLF) program.
529 college savings plan – The ScholarShare529 plan is an account that allows employees to invest specifically for future education expenses through the Long Beach City Employees Federal Credit Union. Funds can be used from your 529 savings plan to send your grandkids, kids, or even yourself to any accredited public or private U.S. college or university – or two-year technical or vocational institution.

The Port of Long Beach is an Equal Opportunity Employer

We do not discriminate based on race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics.

www.polb.com

The City of Long Beach offers its employees opportunities to grow personally and professionally. As a permanent employee, you are eligible to receive fringe benefits that include:

Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security.

Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected.

Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000.

Disability Insurance: City-paid short-term and long-term disability insurance.

Management Physical: Annual City-paid physical examination.

Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service.

Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year.

Sick Leave: One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits.

Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion.

Transportation Allowance: Monthly allowance is allocated by classifications below;

Department Head $650.00
Deputy Director/Manager/Director (Harbor/Utilities) $550.00
Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00
Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00

Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation).

Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members.
Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members.

Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses.

Flexible/Hybrid Work Schedule: Available (subject to City Manager approval).

Paid Parental Leave:The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent.

Do you Possess a minimum of 5 years of managing a team of relevant professional experience in communications, public relations, or a related field?

Do you have previous experience and knowledge of crisis communication strategies and the ability to respond effectively to emergencies and sensitive issues?

Do you have previous experience with data analytics and metrics to evaluate content performance, and make data-informed decisions, including social media metrics, advertising market shares, surveys to tailor content to the target audiences, and other media metrics not listed?

Required Question

Agency

City of Long Beach

Department

Harbor - (UC)

Address

415 W. Ocean Blvd

Long Beach, California, 90802

Phone

(562) 283-7500

Website

https://www.governmentjobs.com/careers/longbeach

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