Ford Audio-Video Systems is hiring: Service Field Engineer (Audio/Visual) - Hous
Ford Audio-Video Systems, Houston, TX, United States, 77246
Job Description
Why Join Ford AV?
At Ford AV, we don’t just deliver technology—we create extraordinary experiences. As a trusted leader in the AV industry for over 50 years, we partner with top companies, universities, and government agencies to design and implement cutting-edge audiovisual solutions.
When you join Ford AV, you’ll be part of a team that values innovation, collaboration, and growth. We offer:
- Ongoing Training to keep your skills sharp and your career moving forward.
- Comprehensive Benefits, including health insurance, PTO, and 401k matching.
- Career Advancement Opportunities in an industry-leading company.
- A Collaborative Culture where ideas thrive, and successes are celebrated.
At Ford AV, your contributions matter. Join us and help shape the future of technology.
What You’ll Do
As a Service Field Engineer (SFE), you will:
- Consult with clients to maintain, diagnose, and repair their AV systems.
- Handle service calls and work orders, providing excellent customer service to diverse clientele.
- Utilize diagnostic equipment and hand tools to troubleshoot and repair AV systems.
- Collaborate with Ford’s Customer Care Dispatch team to ensure timely resolution of client issues.
- Visit 2–3 client sites daily to provide on-site technical support and system repairs.
What We’re Looking For
The ideal candidate has:
- Proven ability to diagnose and troubleshoot AV or technology systems.
- Experience programming Crestron/AMX systems.
- Prior experience installing or repairing commercial AV systems (sound, video, lighting, projection).
- Familiarity with processing work orders and service tickets.
- Excellent verbal and written communication skills for explaining technical issues and solutions.
- An associate degree or higher in electronics or a related field (preferred).
Ready to Apply?
Take the next step in your career and join a team that values your skills and expertise. Click the link to apply today: www.fordav.com/careers.
Additional Information
Drug-Free Workplace
Ford is committed to maintaining a drug-free workplace and, therefore, all employees are subject to drug testing. Moreover, pre-employment, random, reasonable suspicion and/or post-accident drug testing may be conducted in accordance with company policy and all applicable laws to ensure a safe and healthy work environment. All applicants for this position tentatively selected for employment at Ford are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result.
EOE/AA/M/F/D/V
Physical Requirements:
This position encompasses a combination of office and field responsibilities, necessitating both physical and mental capabilities to effectively fulfill the job requirements. The employee should be prepared for a dynamic work environment that may involve extended periods of sitting while operating office equipment, as well as occasional standing, walking, reaching, and lifting objects weighing up to 20 pounds. Field duties may require climbing ladders, working in various weather conditions, including exposure to heat, cold, or environmental elements. The employee should possess adequate manual dexterity, eyesight, and proficiency in using standard office tools such as computers, printers, and telephones for tasks involving reading, writing, interpreting, and managing paperwork. Effective communication skills and the ability to adapt to changing work settings are essential. This role may also involve occasional travel, including overnight stays, requiring flexibility in working hours and commitments. Safety protocols must be followed at all times to ensure a secure work environment.